East Sussex County Council
Property Service Hub Officer
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Are you working in Property and looking to develop your expertise? East Sussex County Council may have an opportunity for you.
As a forward-thinking local authority committed to achieving net-zero carbon emissions and delivering excellent customer service, we support our sites and clients in managing maintenance responsibilities and resolving issues effectively.
This role supports the administration of team workflows, liaising with contractors and customers to ensure maintenance queries are handled efficiently. It requires proficiency in Microsoft Office programmes, along with strong communication skills across email, Microsoft Teams, and telephone. The ability to work to deadlines as part of a team will be key.
An understanding of property and building maintenance would be useful; however, full training will be provided. This role offers a strong foundation for a career in property, with a supportive team environment and with the benefits of hybrid working.
About the Role
The Asset Management and Performance Team is focused on improving the operation of the Council’s property assets by leading on new projects to enhance the operation of our premises. The team maintains policy as well as property information and facilitates collaboration with both internal and external stakeholders. The whole team sits at the front of the council’s key strategic insight and pursues opportunities to maintain and improve the council’s premises portfolio for new requirements and its ever-evolving function.
This role supports the Property Service Hub Team, managing and coordinating queries from internal and external customers across a broad range of property services. It involves working closely with both internal teams and external contractors who deliver these services.
Key Responsibilities
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
- Accurately log and allocate work requests to the appropriate team or contractor
- Ensure customers are kept informed of the progress
Key Requirements
- Proficiency in Microsoft Office programmes and database systems
- Strong communication skills across email, Teams, and telephone
- Ability to work collaboratively to meet deadlines
We are looking for candidates with:
- Customer service skills
- Competent and accurate computer skills
- Ability to converse at ease with customers and provide advice in accurate spoken English
- Ability to work on own initiative and problem solve
- Working knowledge of Microsoft Office (in particular Outlook, Word, and Excel)
- Ability to plan and organise a varied workload, on occasion working to short deadlines
Please download the Job Description and Person Specification [https://fa-euru-saasfaprod1.fa.ocs.oraclecloud.com/cs/groups/public/documents/document/ytew/mdq1/~edisp/ucmfa10045769.docx] for more information.
How to Apply
To apply for this role, please follow the ‘Apply Now’ button above and upload your CV and a Supporting Statement. We will be using your Supporting Statement to shortlist so please be sure to address how you meet all the criteria in the person specification, drawing on any relevant work/life experience, education, or personal interests.
For guidance on how to write an application see our how to apply page and our statement on the use of AI.
Interviews
Interviews will take place via Microsoft Teams on Wednesday the 26th August. If you are unavailable on this date, do let us know and we may be able to schedule an alternative date to interview you. Candidates who meet certain criteria are given priority when we shortlist. See our priority status page for details.
Benefits
The Property Service Hub Officer role could be your opportunity to expand your knowledge in property and to build on improving the operation of the Council’s property assets and enhancing the operation of our premises. This role offers a strong foundation for a career in property, with a supportive team environment and with the benefits of hybrid working.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
We offer a diverse range of benefits to help and support you during your employment. More information can be found on our benefits page.
Vocational Training through Apprenticeships is now available to our staff, ranging from entry level to degree level qualifications. You can talk to the hiring manager and the apprenticeship team about what qualifications would be relevant to you and this job role, and if it is possible to support you in apprenticeship training.
For an informal discussion about this opportunity please contact Natalie Baker, Property Hub Manager at Natalie.Baker@eastsussex.gov.uk to request a phone call.
"East Sussex is an amazing place to work. It gives staff a lot of flexibility and it’s a very inclusive employer." Kaveri, Strategic Commissioner (Equality and Inclusion)
For flexible working, choose East Sussex!
Additional Information
- Your starting salary will be pro rata if the above position is part-time or term-time only.
- If you require sponsorship to work in the UK please let the hiring manager know this in your application so we can check eligibility for sponsorship for the role. For further information please go to Work in the UK - GOV.UK (www.gov.uk) [https://www.gov.uk/browse/visas-immigration/work-visas].
- If you require any reasonable adjustments, due to disability, to enable you to participate fully in the process please contact the hiring manager on the contact details above.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills
Location