National Trust
Property System Product Owner
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Summary
INTERNAL APPLICANTS ONLY PLEASE
We're looking for a Product Owner for the National Trust’s ‘Property System’. The Property System is a mature, business-critical platform that supports the National Trust’s management of land, buildings, agreements, income, maintenance and compliance. It connects operational delivery, property data, finance and reporting, and its reach is continuing to grow.
What It's Like To Work Here
- You’ll lead the team responsible for the system, setting its strategic direction and ensuring priorities reflect organisational need.
- You’ll give stakeholders confidence in where the product is heading and create the clarity and conditions the team needs to deliver well.
- You’ll have organisation-wide reach across regions, countries and national directorates, and balance operational requirements with a long-term view, working with senior stakeholders, delivery teams and external partners to turn business needs into a coherent roadmap and deliver change well.
Your contractual location will be our head office in Swindon and there will be an expectation for you to attend the office. However, there is flexibility on where you are based at other times. You will be required to work at a National Trust location for 40-60% of your working week. This will be discussed in more detail at interview.
What You'll Be Doing
- You’ll provide strategic leadership for one of the National Trust’s most significant operational systems, ensuring it continues to support current business needs while evolving to meet future priorities.
- You’ll own the vision, strategy and roadmap for the Property System, translating complex requirements into clear priorities and deliverable outcomes.
- You’ll lead and develop the Property System team, creating a resilient, collaborative culture and ensuring resources are focused where they deliver the greatest benefit.
- Through effective governance, communication and engagement, you’ll manage risk and dependencies, strengthen data standards and reporting, support users through change and identify opportunities to improve the value the system brings to the Trust.
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You can view the full role profile for this role in the document attached. You don't need to have all of the knowledge, skills and experience listed in the role profile; this is just to provide a full picture of what’s possible in this role.
Who We're Looking For
You’ll bring a broad range of the following knowledge, skills and experience, shaped by different roles, sectors or career paths, and the judgment to apply them effectively at scale;
- Experience leading and improving important products or services in a large or complex organisation.
- Able to create clear plans that turn business needs into priorities and results.
- Skilled at working with different people, including leaders, colleagues and users, to make informed decisions.
- Good understanding of business systems, data and how different systems work together.
- Experience managing products or services from the first idea through to launch and ongoing improvements.
- Able to balance user needs, business goals, technical requirements and risks when making decisions.
- A supportive and collaborative leader who communicates clearly, builds strong relationships and looks for ways to improve services.
The package
The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.
- Substantial pension scheme of up to 10% basic salary
- Free entry to National Trust places for you, a guest and your children (under 18)
- Rental deposit loan scheme
- Season ticket loan
- EV car lease scheme (for roles that meet the salary criteria)
- Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts
- Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.
- Flexible working whenever possible
- Employee assistance programme
- Free parking at most Trust places
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Requirements
- Compliance. Eligibility to Work in the UK
Additional information
- Closing Date: 13 September 2026
- Interview Date: 18 September 2026
Internal Applicants only
Our colleagues work for the National Trust in many locations and sometimes don't have easy access to internal vacancy listings. Using the internet ensures we can reach as many of our colleagues as possible. We appreciate that this can be frustrating for external talent. Do note that some roles are released externally after an initial period of time.
To apply for this vacancy simply click the 'apply' button in the top right hand side of the page.
If you need any help with your application, i.e. due to technical difficulties, please call us on 0370 240 0274 or email us at recruitmentenquiries@nationaltrust.org.uk
If you require an adjustment to the application process, for example due to disability or medical condition, please call us on 0370 240 0274 or email us at adjustments@nationaltrustjobs.org.uk and we'll support you as best as we can. For examples of how, please see our supporting you page.
Equal Opportunities Statement
The National Trust celebrates diversity and is committed to creating a fair and equal society, free from discrimination. You can read more about our commitment to inclusion and diversity here.
Safeguarding Statement
The National Trust is committed to a safe recruitment processes to help the organisation attract and appoint the right staff/volunteer for the role and responsibilities as set out in the vacancy advert. We will not accept applicants who are not suitable to work with children, young people or adults at risk. If you have any questions around your suitability for this vacancy, please contact the people service centre.
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