NFU Mutual
Propositions Consultant
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Propositions Consultant
Play a key role in shaping commercial insurance propositions and digital customer solutions
18-month fixed term opportunity supporting a major business transformation programme
Hybrid 80% homeworking and 20% from Stratford upon Avon
About the role
Be part of one of the most ambitious transformation programmes in NFU Mutual's history. We are reshaping how our products are bought, sold and managed, delivering innovative policy, service and digital solutions that make it easier for customers to do business with us. This key strategic programme, is helping to build the foundations for sustainable growth, greater agility and enhanced customer experiences across the business.
We are looking to recruit an experienced Propositions Consultant to support this major programme on an 18-month fixed term contract. You will work with proposition specialists across programme and business as usual teams to help shape, design, deliver and deploy future commercial insurance propositions for customers and agents.
This role focuses on commercial insurance propositions, you will provide market, competitor and customer insight, support proposition and journey design, contribute to product model development, and ensure customer outcomes remain central to decision making. You will also work closely with colleagues across design, build, testing, migration and deployment activities to support successful delivery.
The role is based in Stratford upon Avon and offers hybrid working with 80% homeworking and 20% office attendance.
About you
You are a commercially minded professional who combines excellent stakeholder management and influencing skills with strategic thinking and a strong customer focus. You build effective relationships across functions, collaborate confidently with a range of stakeholders, and are comfortable leading change within a complex environment. You use insight to inform decisions and balance customer, business and regulatory considerations to deliver positive outcomes.
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To join NFU Mutual, you'll also bring
- Experience in proposition development, ideally within commercial insurance and or digital products
- Market and competitor analysis skills with the ability to apply customer and industry insight
- Experience delivering business cases and supporting product and proposition decisions
- Knowledge of regulatory compliance and the general insurance product and proposition lifecycle
- Ability to use data and management information insight to support decision making and proposition development
At NFU Mutual, we support an inclusive workplace and value all the differences that make us unique.
We celebrate the creativity and innovation that comes from diverse perspectives and experiences and share a common vision of doing the right thing for our customers and employees.
We recognise that some candidates may experience barriers during the recruitment process. So, we encourage candidates to discuss any adjustments or accommodations they need to be the best they can be throughout our recruitment process.
We're proud to be a Disability Confident Employer, a Race at Work and Women in Finance Charter signatory and welcome applications from people of all backgrounds, regardless of age, ethnicity, disability, neurodiversity, gender, religion, marital status, sexual orientation, or socioeconomic background.
Benefits and Rewards
When you join our team, you can expect a supportive culture and an attractive range of rewards and benefits including:
- Salary - up to £60,000 depending on experience
- Annual bonus (up to 17.5% of salary)
- Contributory pension scheme, up to 20%, including your 8% contribution
- 25 days annual leave + bank holidays + buy/sell/save holiday trading scheme
- A Family Friendly policy that helps you balance your work and family responsibilities
- Access to savings at High Street brands, travel and supermarkets
- £20 contribution to a monthly gym membership – subject to T&Cs
- Health and wellbeing plan - cashback for dentist, opticians, physio and more
- Access to voluntary benefits, including health assessments, private medical insurance and dental insurance
- Employee Volunteering - volunteer in the community for one day each year
- Unlimited access to Refer a Friend £500 bonus scheme
- Life Assurance cover of 4 x salary
- Employee discounts of 15% on a range of NFU Mutual insurance policies.
- Salary sacrifice employee car scheme - subject to eligibility
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Working at NFU Mutual
We’re one of the UK’s leading general insurance and financial services organisations, and for over 110 years we’ve put our customers at the heart of everything we do. Our people are just as important to us, so we’re proud to be recognised as “a great place to work”.
Our Gallup Exceptional Workplace 2026 award was not only awarded with Distinction, but it also marked us as the first UK based company to earn a Gallup Exceptional Workplace award for eleven consecutive years. We’ve also been consistently recognised by Glassdoor. We appeared in the Glassdoor Best Places to Work UK list in 2023, 2024 and 2026 — and in 2026, we were the highest ranked insurance business in the UK, highlighting our strong employee experience and the positive feedback our people share on the platform.
Additionally, we were named in the LinkedIn Top Companies 2026 list of “Best midsize employers to grow your career in the UK”, and we’ve been certified as a UK Top Employer by the Top Employers Institute in 2023, 2024, 2025 and 2026.
We offer a supportive and empowering culture where people are inspired to perform, given opportunities to grow, and recognised and rewarded for their contribution. Our people are proud to work for a company that respects them and their communities, and they trust us to be financially sustainable—so we’re successful now and in the future.
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