Protective Services Officer (Ashland, Ontario, Mansfield, and Shelby Hospitals)-2

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Job Description Summary:

Provides armed security and safety services in all areas of the hospital, hospital properties, and the hospital's off-campus sites as assigned. Creates and maintains a safe, secure environment for the hospital's patients, visitors, staff, and assets and to manage potentially violent, disruptive, hazardous, and emergency situations through preventative patrol, investigation, and complaint resolution. During the initial training period Officers will be trained to work at multiple care sites and rotated throughout those care sites during this period. After successful completion of the training and introductory period, Officers will be assigned to a care site based on department needs.

Officers should expect to be assigned a home care site, but may be required to float to other care sites as operational needs dictate.

Responsibilities And Duties:

• Provides armed safety and security services in all areas of the hospital and grounds; patrols hospital, parking areas and off-site locations to observe, protect and provide assistance as needed.
• Observes, corrects, reports and documents incidents of risk-related situations to management. Identifies, reports and corrects security and safety breaches. Conducts and assists in investigations of criminal and administrative incidents in the best interest of the hospital.
• Handles valuable items as needed. Assists with violent or potentially violent patients, visitors and staff when called throughout the hospital.
• Enforces Hospital Policy as related to security will be a 1st responder to all emergency situations, provide safety and security services in all areas of the OhioHealth and grounds; foot patrol of the hospital and surrounding campus; mobile patrol of parking areas and off site locations to observe and provide assistance.
• Observe, correct, report and document incidents to management; identify, report and correct security and safety breaches; provide surveillance and security in the parking areas.
• Work independently to determine the correct response to most situations and initiate actions accordingly. Conduct and assist in investigations of criminal and administrative incidents; participate in the hospital lost and found program. Assist with violent or potentially violent patients, visitors, and staff in the Emergency Department, Behavioral Health Unit, and other areas of the hospital.
• Enforce and implement hospital policies related to security/safety. Assist in the hospital control center and other operational areas during breaks or staff shortage. Control access and monitor security of drugs in the hospital pharmacies through the hospitals access control system.
• Assist patients and visitors with automobile difficulty, such as changing tires, retrieving keys locked inside car, and other general needs. Investigate narcotic alarms, losses, and discrepancies. Each Security/Protective Services Officer must maintain a level of fitness which will allow him/her to respond fully to strenuous and or critical physical activity.
• Takes lead on special projects as assigned, maintains minimum training levels each year as defined by leadership, performs any function and/or training as assigned. Driving is an essential function of the job.