Tom & Co.
PR/Social Media & Office Manager
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Part-time 2 days per week. 2 days from our trendy Tower Bridge Office.
Who are we?
We have an exciting opportunity for a PR/Social Media & Office Manager to join our creative team, where you’ll be working with some leading online challenger brands, as well as well-known high street retailers.
Our client portfolio includes well-known brands such as Topps Tiles, Oliver Bonas, and Agent Provocateur, with many more clients across various sectors, including Fashion, Homeware, Luxury, Gifting, Outdoors, Food, and Charity.
We believe that work should be fun and that, as a team, we produce better work when people enjoy their job and are passionate about what they do. Sounds good? Well, what are you waiting for — get your checklist out and see if it’s a good fit.
The Opportunity
We are looking for a superstar PR/ Social Media and Office Manager to join our fast-paced e-commerce agency.
Key Responsibilities
- Run the day-to-day office operations, keeping everything organised, stocked, and running smoothly
- Act as the go-to person for admin, office queries, calls, and general support
- Manage HR processes including hiring coordination, onboarding, employee records, and offboarding
- Maintain HR systems, contracts, payroll updates, and holiday tracking
- Deliver a great onboarding experience (equipment, welcome packs, inductions)
- Manage office budgets, expenses, invoices, and supplier relationships
- Plan and organise company socials, team days, and internal events
- Lead internal communications including newsletters and team updates
- Own social media channels end-to-end (content creation, scheduling, posting)
- Create and upload website content including case studies and blog posts
- Support wider marketing efforts including awards, reporting, and campaigns
- Coordinate client and industry events, from planning through to execution
- Support new business activity, CRM management, and partner coordination
- Provide ad hoc PA support to leadership (travel, scheduling, general admin)
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Nice to have:
- Experience in an agency or e-commerce environment
- Familiarity with HR systems and recruitment processes
- Experience using social media scheduling tools
- Basic design skills (Figma, Canva or similar)
- Event planning or coordination experience
- Exposure to CRM platforms (e.g. HubSpot, Pipedrive)
- Experience with email marketing tools (e.g. Mailchimp, Klaviyo)
- Understanding of SEO and content marketing
Skills and experience
- Previous experience in an Office Manager, Operations, or similar role with some marketing/social exposure
- Strong organisational skills with the ability to juggle multiple priorities
- Excellent written and verbal communication skills
- Proactive, hands-on approach with a problem-solving mindset
- Close attention to detail and the ability to stay on top of moving parts
- Confident working with stakeholders across all levels of the business
- Experience managing social media and creating engaging content
- Comfortable using tools like Google Workspace, HR systems, and project management platforms
- Ability to handle sensitive information with discretion
- Creative eye with a good sense of brand, tone, and content
Location
We have a trendy office in a lively location near Tower Bridge, and our sociable team enjoy heading out for an after-work wind-down drink. We have taken a flexible approach to remote working so that you can enjoy the best of both worlds with two days required in the office per week, on a Tuesday and Thursday. We can promise you a fun and creative place to work with a company that is growing fast so you will have plenty of opportunities to develop.
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What’s in it for you
You will be part of an ambitious agency, experiencing rapid growth. You will be working for the likes of Millies Cookies, Barker&Stonehouse, Oliver Bonas and lots of other exciting brands. This is a great opportunity where you can progress alongside the company and work closely with the directors. There is scope for this role to develop in the Partnerships function alongside the Account strategy team.
We offer a scheme for personal self-development as we believe in growing our employees' potential to the full. There are lots of opportunities within the company to develop and increase responsibility and skill set. We have frequent team lunches, breakfasts and quarterly social outings.
You will be joining a welcoming, friendly team with a good sense of humour. You will have a 24-day holiday, and bank holidays on top, and we even give you your birthday off to celebrate in style. What’s more, we offer flexible working hours and even a ‘Work From Anywhere’ scheme that allows you the flexibility to work from abroad for up to four weeks per year.
If this sounds like the role for you, we can't wait to hear from you.
We are committed to diversity within our team and encourage and support females, POC, LGBTQ+ and people of all abilities to apply to our roles. We are focused on involving more diverse individuals in all our teams, but especially in our technical teams to do our bit to shrink the gender and diversity gaps in STEM.
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