LONDON BOROUGH OF HAVERING
PSL Recharge Officer
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
A vacancy has arisen within the Temporary Accommodation (TA) Team for a Tenant Recharge Officer.
The successful candidate will work closely with colleagues across the Temporary Accommodation Team and Housing Repairs Service to recover tenant recharge costs across the Council's temporary accommodation portfolio. This is a key role that requires the ability to build positive working relationships, investigate recharge cases and work proactively to maximise cost recovery.
The post holder will need excellent communication, customer service and negotiation skills, together with the ability to deal confidently and professionally with tenants, contractors and internal stakeholders. Strong organisational skills and attention to detail are essential.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
This role operates on a blended working basis, with a combination of home working, office-based work and visits to temporary accommodation properties as required.
Key requirements:
- Experience of working in a housing, income recovery or customer-focused environment.
- Excellent communication and negotiation skills.
- Ability to manage a varied caseload and prioritise effectively.
- Strong attention to detail and accurate record keeping.
- Ability to work collaboratively with internal and external partners.
This is an excellent opportunity to contribute to the effective management of the Council's temporary accommodation service while helping to maximise recovery of tenant recharge costs.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
With its excellent transport links into central London, extensive town centre regeneration and the highest concentration of green space anywhere in London, Havering has a unique offer as a place to live, work and visit. By making the most of its position and opportunities, Havering is becoming a hub for start-ups and expanding businesses, as well as construction, logistics, engineering and manufacturing industries.
Find out why you should work for Havering Council [https://www.havering.gov.uk/info/20197/jobs_-_why_work_for-us].
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills
Location