POP MART
Public Affairs Supervisor, Europe

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Industry: Art Toy & Retail
Location: Canary Wharf, London
Job type: Full time Permanent
Job Descriptions
Stakeholder Engagement & Advocacy
- Build and maintain proactive communication with key institutional stakeholders and regulatory bodies.
- Foster strong relationships and ensure smooth interaction with local authorities in regions where our retail stores operate.
Public Affairs & Operational Support
- Provide support for local public affairs matters, addressing operational challenges and resolving ad-hoc regulatory issues.
- Spearhead the advancement of corporate initiatives and major strategic projects in collaboration with Global Headquarters.
Policy Monitoring & Risk Management
- Stay informed of key policy trends and legislative changes across the UK and major European markets; provide timely insights and early warnings on potential operational risks.
- Conduct in-depth research on public policy, regulatory frameworks, and compliance standards impacting the designer toy and lifestyle retail sectors.
Requirements
- Education: Bachelor’s degree or above in Public Affairs, International Relations, Law, Business Management, or a related field.
- Professional Experience: 5+ years of experience in public affairs or public policy; experience in multinational FMCG, retail, or chain industries is highly preferred.
- Familiarity: Familiarity with the European retail landscape or toy industry regulations is a significant plus.
- Language Skills: English proficiency. Fluency in Mandarin, French, or German is a strong advantage for cross-border collaboration.
- Core Competencies:
- Exceptional relationship-building, negotiation, and cross-cultural communication skills.
- Strong crisis management abilities with a result-oriented mindset under high pressure.
- Additional Requirements:
- A genuine passion for designer toys and consumer products, with a strong alignment to our brand values.
- Ability to adapt to frequent travel across Europe.
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About POP MART
POP MART (09992.HK) is a leading global company in the trend culture and entertainment industry. Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP operation, empowering global creators while delivering exciting products, services, and immersive entertainment experiences to consumers.
POP MART identifies and nurtures emerging artists and designers worldwide, creating popular character IPs through a well-established development and operation system. Our portfolio includes iconic characters such as MOLLY, SKULLPANDA, DIMOO, THE MONSTERS, and Hirono. POP MART operates over 500 physical stores and more than 2,300 Robo Shops across more than thirty countries and regions, and through multiple cross-border e-commerce platforms reaches audiences in over ninety countries and regions, bringing joy to young consumers around the world.


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POP MART has developed a comprehensive IP commercialization ecosystem that spans multiple industries, deepening emotional bonds between fans and IPs while exploring broader opportunities for value creation. Our ventures include the world’s first immersive intellectual property themed park in the art toy industry, the expansion of its IPs into global markets through licensing and co-branding with leading global brands, and the curation of art toy expos and intellectual property themed exhibitions internationally. In Europe, POP MART has built a strong presence in key markets including the United Kingdom, France, Italy, Germany, the Netherlands, and Spain, and is expanding into new high potential markets. Our expansion brings POP MART closer to European fans and offers new ways for them to connect with our IPs and stories.
For more information, please visit www.popmart.com and our LinkedIn Career page.
Benefits
- Monthly appreciation gifts featuring our latest POP MART designs.
- A structured bonus scheme linked to company and individual performance.
- Access to a confidential Employee Assistance Programme (EAP) for counselling and wellbeing support.
- Training and development programmes that build both professional skills and creative thinking.
- Regular team events that bring our people together to share ideas and celebrate our work.
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