Aquent
Public Policy Manager [AQ-19418]
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Public Policy Manager – MENA Region
Protect Digital Spaces Across the MENA Region
Are you passionate about tech policy, online safety, and protecting digital communities across the Middle East and North Africa? A world-leading global social platform is looking for a bilingual Public Policy Manager to monitor regional risks, handle high-priority account escalations, and support strategic policy initiatives across the MENA region.
What’s In It For You
- Competitive Pay: £20.19 – £22.60/hr PAYE plus a 10% annual bonus.
- Work Flexibility: Fully remote role based anywhere in the UK.
- Generous Leave: 33 days of paid holiday pro-rata (including Bank Holidays).
- Global Impact: Influence online safety and policy response for hundreds of millions of users.
What You’ll Be Doing
- Risk Tracking: Identify and evaluate emerging on-platform risks, safety threats, and political trends across the MENA region to enable proactive intervention.
- Escalation Management: Triage inbound content requests and partner escalations, detailing and resolving complex account tasks (e.g., verifying account ownership, facilitating access restoration, and handling high-priority partner issues).
- Cross-Functional Coordination: Collaborate with sub-regional heads, country Points of Contact (PoCs), and internal safety teams to resolve complex issues and blockages.
- Operational Excellence: Manage the team calendar, track quarterly operational budgets, process invoices, and maintain compliance with Strategy & Operations teams.
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What You’ll Bring
- Education: Degree in Public Policy, Law, Politics, International Relations, Economics, or a related field.
- Experience: 1–2 years of professional experience in policy, tech, or content moderation/operations within a platform environment.
- Language Skills: Native or professional-level fluency in both English and Arabic (written and spoken) is essential.
- Regional Knowledge: Deep understanding of MENA’s social, cultural, political systems, and policy institutions.
- Tech Awareness: Strong grasp of key digital policy issues such as AI, privacy, and online safety.
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Client Description
Our Client is the largest social media company in the world. They have substantial B2B and B2C advertising and media platforms, as well as a nonprofit initiative. With the mission of bringing people together, they now boast over 2 billion users, and are rapidly developing as they influence the world around us.
Other Requirements
Aquent is dedicated to improving inclusivity & is proudly an equal opportunities employer. We encourage applications from under-represented groups & are committed to providing support to applicants with disabilities. We aim to provide reasonable accommodation for any part of the employment process, to those with a medical condition, disability or neurodivergence.
This role is open for a limited time. Shortlisted candidates will be contacted ASAP. Application deadline: Tuesday, 29th September 2026
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