Ordnance Survey
Public Sector Investment Delivery Manager
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Public Sector Investment Delivery Manager
Full Time | £54,605 - £63,705 (dependent on experience)
Hybrid working (3 days in office)
Who we are
We are Ordnance Survey, Great Britain’s national mapping service and a global leader in geospatial data and technology. For over 230 years, our data has helped governments, businesses and communities make better decisions about the world around them.
The Opportunity
At Ordnance Survey, we're committed to delivering trusted geospatial data and services that help government organisations make better decisions, improve public services and deliver value for citizens across Great Britain.
We're looking for a Public Sector Investment Delivery Manager to ensure the successful delivery of customer-funded investments in better data and services. This is a high-profile, customer-facing role that sits at the heart of our Public Sector business, working closely with government stakeholders and internal teams to ensure commitments are delivered effectively and customer outcomes are achieved.
As a key link between customers, stakeholders and service leadership, you'll be responsible for ensuring customer contractual obligations are met, and customer benefits are realised. You'll build strong collaborative relationships through the service operating model, manage risks and dependencies, and ensure investment programmes deliver measurable customer value while meeting contractual and strategic objectives.
Working across multiple teams and disciplines, you'll provide leadership, oversight and coordination to ensure customer requirements are understood and delivery remains in line with agreed customer expectations.
What You’ll Do
Investment Delivery
- Ensure all customer contractual obligations are delivered to the required standards, maintaining focus on outcomes, milestones and agreed deliverables.
Progress & Risk Management
- Monitor delivery progress from the customer’s perspective, identify issues early and coordinate communications with the customer accordingly to keep delivery of their investments in line with their expectations.
Cross-Functional Coordination
- Work collaboratively across OS through the service operating model to ensure aligned delivery of investment outcomes and consistent execution by bringing the customer voice into the business.
Stakeholder Engagement
- Build and maintain strong relationships with external stakeholders and government partners, acting as a credible and confident representative for customer investment delivery in OS.
Forward Planning & Risk Anticipation
- Proactively identify risks and emerging customer needs. Work collaboratively with service leadership to ensure forward-looking plans and responses are in place.
Governance & Reporting
- Prepare clear performance updates, dashboards and reporting, ensuring stakeholders have visibility of progress, risks and outcomes.
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Commercial & Strategic Alignment
- Support decision-making by connecting customer investment delivery to wider organisational objectives, value and impact.
About You
You are a commercial, customer-focused professional with a strong track record of delivery, particularly with managing complex programmes or customer investments, and a clear ability to coordinate activity, manage risk and drive outcomes.
- Experience ensuring external customer investment programmes, contracts or complex services deliver the outcomes the customer is expecting, ideally within public sector or regulated environments
- Strong understanding of governance frameworks, contractual obligations and delivery oversight
- Experience interpreting complex requirements and working with the business to translate them into actionable delivery plans
- Skilled in managing risks, issues and mitigation activity
- Strong stakeholder management capability, including experience working with senior external partners or government stakeholders
- Experience producing performance reports, dashboards or updates to support decision-making
- Confident communicator, able to present complex information clearly and effectively speaking in both internal and external languages
- Strong organisational capability, able to manage multiple priorities and competing demands
- Comfortable working across matrix environments, coordinating activity across teams
Three principles one direction
- Clear the path – Cut the noise. Simplify. Move at pace.
- Seek the story – Listen. Understand. Speak up.
- Do what matters – Focus on value.
Our principles unite us in delivering our Data & Destinations strategy with more simplicity, more clarity, and renewed momentum for each other and for our customers.
They’re here to create more good days, and fewer harder ones but only if each one of us plays our part.
The Rewards
We want you to love what you do and feel supported to do your best work.
Our benefits include:
- Competitive salary and Pension (OS contribute up to 12.07%)
- Performance-related bonus (where applicable)
- 28 days annual leave plus bank holidays (increasing with service)
- Enhanced family leave, including paid partner leave
- Flexible working options
- Learning and development support, coaching and mentoring
- Free subscription to OS Maps and access to wellbeing support
- Volunteering leave and matched fundraising
Location
We embrace a hybrid working model at OS, because we believe in flexibility and balance. You’ll be based at our fantastic HQ in Southampton, Hampshire, where you'll spend a minimum of 3 days of your working week collaborating face-to-face with colleagues. It’s all about combining the best of both worlds connection and autonomy to help you thrive.
Security
OS conducts pre-employment checks for anyone made an offer of employment, including identity, right to work, employment history and criminal record checks (via Disclosure & Barring Services (DBS)).
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Some of our roles may require additional security vetting. We will advise candidates during the recruitment process if additional vetting may be required for that specific role.
Closing date
Monday 31 August 2026 @23:59
Interviews are scheduled to take place in person at Ordnance Survey Head office.
Inclusion
We are happy to consider any reasonable adjustments that people may need during the recruitment process, and you will be asked whether you require any during the application process.
Research indicates that women, individuals with disabilities, LGBTQ+ community members, neurodiverse individuals, and people from ethnic minority backgrounds often hesitate to apply for jobs unless they meet every single qualification. At Ordnance Survey, we are dedicated to fostering a diverse, inclusive, and genuine workplace where everyone can thrive. If you’re enthusiastic about this role but your experience doesn’t perfectly match every qualification in the job description, we encourage you to apply anyway. You might be the ideal candidate for this or other roles within Ordnance Survey.
Skills required for this role
- Understanding of how investment decisions connect to wider organisational objectives, revenue, cost and strategic priorities.
- Stakeholder & relationship management
- Experience managing relationships with senior external stakeholders, ideally government departments or equivalent strategic partners.
- Ability to chair or facilitate cross-functional discussions confidently.
- Performance, reporting & analysis
- Ability to prepare performance summaries, dashboards and KPI reports that support decision-making (including PSGA-style reporting expectations).
- Strong ability to synthesise complex contractual or technical information into clear, actionable insights.
- Communication skills
- Strong written and verbal communication skills, with the ability to articulate complex information in plain English.
- Confidence presenting to senior leaders, programme boards or equivalent governance forums.
- Delivery, organisation & team effectiveness
- Ability to evaluate trade-offs when prioritising delivery tasks or investment outcomes.
- Skilled in coordinating mitigation actions, anticipating risks and maintaining forward-looking delivery plans.
Skills required for this role: Actionable Insights, Benefits Management, Contract Governance, Contract Interpretation, Delivery Management, End to End Management, Performance Tracking, Presentations, Public Sector Development (PSD), Report Writing, Roadmap Development, Simplifying Complex Information, Strategic Thinking, Trade-Off Analysis, Verbal Communications, Written Communication
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