London Borough of Hackney
Public Space Surveillance Technical Supervisor
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Hackney Public Space Surveillance Technician
Hackney is one of the most dynamic and progressive local authorities in the UK. We are a resilient, vibrant, and creative borough in the heart of London, with strong, diverse communities and a powerful set of shared values.
We know that staff are key to our success and we are seeking people with ambition, creativity and commitment to our values to help us achieve the best for the people of Hackney.
About the Role
This role is based within our Public Space Surveillance (PSS) Team, responding to incidents such as terrorist attacks, floods, fires, or anything that disrupts the people or infrastructure of Hackney.
The PSS Team provides the Borough with:
- Public Space Surveillance – centralised capability, with experience, expertise, and knowledge of the operation of CCTV systems.
- Management and legislative expertise for other council CCTV users and external partners.
- An Automatic Number Plate Recognition system to provide alarms to the Public Space Surveillance Operators and the Police.
- Engineering works: a network of 150 km of underground ducts containing optical fibre cable on which the council’s CCTV and ICT systems run and a radio service for all council services.
The services work continuously, 24 hours a day, all year.
Key Responsibilities
You will be responsible for providing a central key resource to the PSS Manager, ensuring that they receive high-quality, reliable, flexible and proactive support.
Duties will involve:
- Public Space Surveillance
- Inspecting work carried out by contractors
- Checking that requests from contractors for extra materials and time are justified and ensuring they are paid appropriately
- Updating software on computers and ensuring they function correctly
- Devising training instructions and producing documents for our Public Space Surveillance Operators to learn from as ‘distance learning modules’
- Installing small projects such as one to three Town Centre cameras in a public space
- Assisting the PSS Manager in larger installation projects
- Devising engineering solutions for surveillance needs, such as relocatable cameras
- Measuring work carried out on Highways, to ensure the meterage claimed for by contractors is correct
- Assisting the Service Manager in liaising with radio contractors to ensure the Council’s radio systems function correctly and our records are kept up to date
- Ensuring Automatic Number Plate Recognition cameras are functioning and the data we send to the Police is accurate and complete
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Qualifications and Experience
Essential Qualifications (or equivalent level/type of experience)
- Possession of a BTEC Diploma or equivalent qualification in CCTV, or a demonstrable commitment to completing relevant training with evidence of ongoing progress (e.g., BTEC qualifications or equivalents in Public Space Surveillance).
- Formal qualifications or professional experience in Data Protection legislation and compliance, ideally within the scope of Public Space Surveillance.
- A valid manual driving licence, as driving duties are an essential requirement of the role.
- A minimum of two years of operational, technical supervisory, or administrative experience within Public Space Surveillance.
- Capability to maintain an average attendance of 3 days per 5-day working week, with the flexibility to work 5 days per week when required by management to cover annual leave, sickness, or operational demands.
We operate a fair and open anonymous selection process. Therefore, we do not accept supporting statements or CV’s.
Application Process
To proceed with your application, you will need to create an account and submit your application.
As part of the application process, you will need to complete a number of competency based questions. These questions allow you to demonstrate your suitability for the role and provide examples of your skills, knowledge and experience outlined in the job description.
We understand the benefits of using AI in the workplace. However, if you are thinking of using this tool to submit your application, we ask you to think about what value it will add. AI tools tend to lack the personal touch and authenticity we value in candidates. We encourage you to showcase your unique knowledge and skills using your own voice.
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This application process replaces a supporting statement.
Important Dates
- Closing date for applications: 04 October 2026 (22:59)
- Interview and assessment date: W/C 19 October 2026
Our Vision and Values
We are also working towards our vision, which is to be a place for everyone; where residents and staff can be proud. In order to achieve this, we are seeking individuals who embody our “PROUD” values: Purpose and Respect, where we foster belonging through active inclusion, kindness, and open dialogue; Ownership, where we champion proactive collaboration and accountability for our shared success; and Unity and Diversity, where we work as one Council to break down silos and champion anti-racist behavior.
Equal Opportunities
Hackney Council works to eradicate discrimination on the basis of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation. We also recognise that people can be disadvantaged by their social and economic circumstances, so we will also work to eliminate discrimination and disadvantage caused by social class. We also welcome those interested in flexible working. We particularly welcome applications from disabled people, as this group is currently under represented in our workforce.
Employment Support
The Council has a dedicated employment support service (Hackney Works), which offers Hackney residents guidance in relation to applying for jobs. If you are thinking about applying for a job, please contact the Hackney Works team to find out what support is available: hackneyworks@hackney.gov.uk.
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