West Northamptonshire Council
Public Transport Officer
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You can also see our full list of employee benefits on our careers site here: Why you should work for us | West Northamptonshire Council.
Are you passionate about sustainable travel and ensuring efficient public transport services for your community? West Northamptonshire Council is seeking a dedicated individual to join our Highways and Transport Team as a Public Transport Officer.
In this role, you will play a pivotal part in supporting the delivery of the Council’s public transport policies within the Sustainable Travel Team.
In this varied and rewarding role, you will support the delivery of public transport services across West Northamptonshire by:
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- Monitoring and analysing service performance data, including bus reliability and passenger usage trends.
- Producing and maintaining accurate passenger information, including timetables, maps, and publicity materials across a range of digital, printed, and roadside channels.
- Working closely with bus operators to ensure compliance with the Bus Open Data System (BODS).
- Processing registrations for new, revised, and withdrawn bus services.
- Providing advice to colleagues, councillors, and local councils on proposed changes and their potential impact on communities.
- Administering concessionary travel pass applications.
- Responding to customer enquiries.
- Supporting the delivery and maintenance of bus stop infrastructure.
- Working with contractors, operators, and stakeholders to ensure residents have access to accurate information and a high-quality public transport network.
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To thrive in this role, you should demonstrate:
- Strong analytical and data management skills, ensuring accurate insights for informed decision-making.
- Good communication and customer service skills to deal with inquiries.
- A solid understanding of public transport operations and policies.
If you're ready to contribute to enhancing public transport services in West Northamptonshire, join us!
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