First Intuition
Publishing and Marking Coordinator
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Job Title: Publishing and Marking Coordinator
Location: London
Role Type: Remote
First Intuition (FI) is a fast-growing, innovative education provider committed to delivering outstanding learning experiences. At FI, our commitment to excellence is driven by our core principle of putting people first. We take pride in nurturing talent, fostering growth, and providing unparalleled support to our students, clients, and team members, ensuring they can thrive personally and professionally.
Our success is due to our approach to training and our links with businesses. We work closely with organisations to precisely understand their needs and incorporate these into innovative course designs, where the interaction with students is tailored, personal, and reflects their specific circumstances. This approach has led to First Intuition being awarded an ‘Outstanding’ rating by Ofsted.
About the role
We are recruiting a Publishing and Marking Coordinator to join the Educational Resources team. This role involves working across marking and publishing, making it a varied and interesting role. The successful candidate will help coordinate a team of internal and external markers and marking administration for year-round ICAEW, ACCA, and CIMA exams. You will also work closely with authors and subject managers to create learning materials, and the LMS team to build courses on our learning management system.
The position offers great long-term prospects for the right candidate. In addition to a competitive annual salary of £28,000-£33,000 DOE, there are a number of staff rewards and benefits. You will join a supportive, friendly, and growing culture where your own skills will be valued, and your career goals will be nurtured.
This role is UK-based and can either be fully remote or potentially hybrid, with the option to hot desk from one of the FI centres. The right to live and work in the UK is essential, as we’re not able to sponsor applicants.
Contractual details
- Start date: As soon as possible, depending on notice period.
- Duration: Permanent.
- Location: Remote, UK; or Hybrid UK with the option of hot desking from an FI centre. This can be explored during the interview process.
- Salary: £28,000 to £33,000 depending on experience.
- Hours: Full time Monday-Friday, 37.5 hours per week. Part time hours will be considered for the right candidate.
- Probation: 3 months.
- Leave: 25 days annual leave rising to 30 over five years’ service, plus bank holidays.
- Travel: Requirement to attend an FI office roughly six times a year for events, training, collaborative work, and meetings. Travel expenses paid.
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Duties and responsibilities
As a Publishing and Marking Coordinator at First Intuition, your duties and responsibilities will include, but not be limited to, the following.
Marking
- Taking ownership of certain areas of our marking function to ensure we have timely, well-marked scripts. This includes booking markers, providing training support to new markers, regularly setting up exam groups, managing marking schedules, and liaising with operations and client teams.
- Keeping freelancer contractual information and contact details up to date.
- Covering the Helpdesk and adhering to a response time SLA.
- Ensuring marking policies are adhered to across the organisation.
- Having joint responsibility, together with the rest of the Marking team, for looking after the Marking inbox. This includes actioning and responding to emails.
Publishing
- Taking ownership of the production of printed and online learning materials and building online courses using a learning management system.
- Acting as production coordinator during content updates, supporting authors and recorders, and ensuring production deadlines are met.
- Carrying out quality assurance on materials and courses to ensure they are delivered to brief and are consistent.
- Coordinating the work of authors, recorders, and our external typesetting company to process products.
- Collaborate with the LMS team during update cycles and when agreeing new processes.
- Support the creation and implementation of production guidance.
- Support innovation and the development of new processes.
- Process updates and build courses in our online system, Totara.
- Working with printers to ensure that the correct products are available for print in the correct timeframes.
Organisational responsibilities
- Support the development and implementation of organisational strategy.
- Provide vital administration and logistical support to project work, both within and beyond the Educational Resources team.
General responsibilities
- Uphold all aspects of company policies and procedures and legal requirements in relation to personal conduct.
- Prepare for and engage in one-to-one meetings and appraisals.
- Proactively maintain professional and personal development plans.
- Be willing and committed to take on new work as and when required.
- Be aware of and take personal responsibility for health and safety obligations.
- Supporting additional work as reasonably required by management from time to time. This list is not exhaustive.
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Essential:
- Proficiency in Microsoft Office, particularly Word and Excel.
- Strong systems skills with ability to work within LMS systems (e.g. Totara)
- Pragmatic and solution-focused approach.
- Highly motivated and proactive.
- Detail-oriented with a high level of accuracy.
- Strong organisational and time management skills.
- Ability to work both independently and collaboratively within a team.
- Comfortable working in a remote environment.
- Effective communicator with the ability to manage expectations.
- Willingness to support other duties within the Educational Resources team during busy periods.
Desirable:
- Knowledge of Microsoft Copilot.
- Familiarity with Microsoft Teams.
- Experience using Adobe Acrobat Pro.
- Understanding of learning management systems (LMS).
- Experience in schedule management.
- Background in content creation or production management.
- Experience in the education/apprenticeships sector.
- Understanding of the accountancy sector.
- Educated to Bachelor's degree level.
Benefits:
- 25 days annual leave (based on full-time hours) PLUS bank holidays
- 3 FI Days per year
- Hybrid working available, equipment provided for homeworking
- Flexible-working positive employer with a range of family-friendly policies
- Employee Assistance Programme: 24-hour confidential access to counselling and support services
- Competitive Pension
- Private Medical Insurance
- Training and development opportunities
- Long-term career prospects in a growing company
We are committed to safeguarding and protecting young people and vulnerable adults and follow Safer Recruitment processes. All successful candidates will need to complete a DBS check, with some roles requiring an Enhanced check. This post is exempt from the Rehabilitation of Offenders Act 1974. All staff are expected to share this commitment and adhere to our Safeguarding and Prevent Policy, which can be viewed here.
First Intuition does not discriminate on the basis of race, sex, colour, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in provision of employment opportunities and benefits.
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