TipTopJob
Punjabi speaking Credit Controller
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Location: Doncaster
Salary: A GBP 28,000 to A GBP 30,000 per annum
Vacancy Type: Permanent
The Credit Controller is responsible for the effective management of customer accounts, collection of outstanding debt, maintenance of accurate sales ledger records, and support of the Company’s cash flow objectives. The role requires regular communication with customers, internal departments, and external agencies to ensure payment terms are adhered to and financial records remain accurate and up to date. The post holder is expected to carry out duties in a professional, accurate, and timely manner whilst maintaining positive customer relationships and supporting the wider Finance Team.
Duties
Credit Control and Debt Collection
- Manage and maintain a portfolio of customer accounts.
- Monitor customer balances and aged debt reports daily.
- Ensure customers adhere to agreed credit terms and payment schedules.
- Contact customers by telephone, email, text, and written correspondence regarding overdue balances.
- Chase outstanding debts and negotiate payment arrangements where required.
- Apply late payment charges in accordance with Company policy.
- Escalate high-risk or problematic accounts to management when necessary.
- Place customer accounts on stop when authorised due to overdue debt.
- Assist with legal debt recovery processes where required.
- Liaise with solicitors, debt collection agencies, and bailiffs when instructed.
- Support the reduction of aged debt and achievement of collection targets.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Customer Account Management
- Set up new customer accounts in accordance with Company procedures.
- Conduct credit checks using approved systems including Credit Safe and Companies House.
- Complete and maintain Anti-Money Laundering (AML) checks and supporting documentation.
- Review customer creditworthiness and assess financial risk.
- Maintain accurate customer account information and records.
- Update customer details within Sage and other Company databases.
- Ensure customer files and records remain compliant and up to date.
Sales Ledger Administration
- Raise, process, print, and distribute customer invoices and credit notes.
- Create and issue proforma invoices as required and produce manual proforma invoices when necessary.
- Maintain and update proforma pricing information and prepare daily customer balance reports.
- Send invoices, statements, and account balances to customers and drivers.
- Produce customer statements and reminder letters.
- Ensure all sales ledger documentation is accurately filed and recorded.
Cash Allocation and Reconciliations
Get help with your application
Your very own career expert that helps elevate your application to the next level.
- Review and reconcile daily bank receipts and upload customer payments into Sage.
- Allocate receipts accurately against customer accounts and investigate and resolve payment discrepancies.
- Reconcile customer accounts regularly to maintain ledger accuracy.
- Resolve invoice queries and disputed balances promptly.
Reporting and Monitoring
- Prepare and maintain daily credit control records and spreadsheets.
- Produce weekly credit control and aged debt reports.
- Monitor customer balances and provide updates to management.
- Report collection activity and overdue accounts to the Credit and Treasury Manager.
- Maintain accurate debtor reports and aged debt analysis and monitor payment trends.
- Support month-end reporting and finance administration activities.
Operational Support
- Check transport sheets daily to ensure all deliveries have been invoiced correctly.
- Prepare and maintain weekly operational sheets and reports.
- Ensure daily and weekly records are updated accurately and on time.
- Review proforma customer balances and maintain accurate records.
- Ensure customer payment allocations are completed promptly and monitor shared finance inboxes and respond to enquiries.
- Liaise with Sales, Transport, Operations, and Finance teams to resolve account issues.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills