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QA Analyst (US working hours)
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QA Analyst
Who we are
Nuweb Group is a global event technology partner, helping organisers, promoters, venues, and ticketing providers scale with confidence.
We’re a fast-growing force in live entertainment, partnering globally to support brands like Formula 1, Metallica, and Disney on Ice.
Our mission is bold - To be the Ticketing Engine of the World.
That means building the infrastructure that solves complex ticketing challenges and creates unforgettable fan experiences.
We are a global company, operating seamlessly across borders and time zones. We take pride in our ability to move quickly, innovate, and push boundaries.
If you want to be part of a team that values curiosity, craft, and ambition - Welcome to Nuweb Group.
Role Summary
We’re looking for a QA Analyst to join our fast-growing team. The position is perfect for someone ready to own and evolve our QA process, ensuring that our web and mobile applications not only meet requirements but deliver a truly seamless user experience. The role will be primarily centred around manual software testing, with scope to expand into automation.
You’ll work closely with a cross-functional team of developers, product owners, UX designers, and customer success executives to validate and improve the end-to-end customer journey.
Your role will focus on functional testing, making sure our products are intuitive, reliable, and delightful to use.
What You’ll Do
- Test against customer experience expectations and product specifications.
- Own the end-to-end QA lifecycle across all Nuweb products (web & mobile).
- Report bugs clearly and effectively, and help prioritise them.
- Liaise with customers to help identify root causes and narrow down the scope of reported issues.
- Identify usability issues or feature gaps to enhance user experience.
- Champion QA best practices to enable efficient, high-quality releases.
- Collaborate closely with product and development teams to optimise delivery flow from requirements to release.
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What You Should Bring
- Proven experience in manual software testing (web and mobile), with exceptional attention to detail & an urge to break things.
- Strong grasp of the Software Development Life Cycle (SDLC)
- Experience preparing and executing test cases, scripts, and plans, with a detail-oriented approach.
- Good understanding of user experience testing.
- Experience working in Agile teams and environments.
- Strong communication skills—able to document clearly and present ideas effectively.
- Collaborative mindset—able to work closely with developers, designers, and product managers.
- Excellent organisational and problem-solving skills.
Nice to Have
- Familiarity with web technologies: HTML, JavaScript and CSS.
- Experience using tools like Linear/JIRA for bug tracking and workflow.
- Knowledge of the ticketing or cashless payments industry.
- A strong understanding of Playwright or similar testing framework.
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What’s in it for you
- Competitive salary and role trajectory
- Annual revenue-based company bonus scheme
- 24 days holiday + bank holidays (increasing to 28 with tenure)
- A collaborative, creative, and fun workplace culture
- Flexible working schedules
- Learning and development opportunities
How we work
At Nuweb Group we execute at blinding speed. So, if you’re sick of working at organizations that move at a snail’s pace - you will love it here.
We have ambitious goals but remind ourselves to stay grounded. Being the best comes from working together, asking the right questions, and constantly pushing ourselves to improve.
We value openness and elevate talent from within. For us, impact and output speak louder than anything else.
We openly share financials, shareholder updates, and strategy. We are open by default and encourage everyone to be curious and always seek to understand the decisions we make.
We’ve maintained remote working since lockdown and believe remote-first work is a big part of our recent success. It’s allowed us to attract and work with top talent from everywhere, and let's face it, nobody likes long commutes.
But remote-first doesn't mean remote-only. It's still essential to get teams together in person periodically (we do at least twice per year).
These values are non-negotiable. They’re the compass that guides our decisions, actions, and culture. If they speak to you, there’s a
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