ProAmpac
QA and Compliance Co-ordinator
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ProAmpac is a leading global flexible packaging company, supplying innovative packaging solutions to customers around the world.
We're looking for a QA Technician to join our Quality team at our Elsham site. This is a varied role supporting the day-to-day activities of the Quality Department, maintaining compliance, supporting audits, investigate customer complaints, maintain quality documentation and play an important role in promoting product safety and continuous improvement.
Key Details
- Hours: Monday–Friday, 9:00am–5:00pm (core hours)
- Working week: 37.5 hours
- Salary: £31,000–£34,000 per annum
- Bonus: Quarterly bonus scheme
- Contract: Full-time, permanent position
About the role
As a QA Technician, you'll provide practical support across all areas of the Quality Management System, helping to ensure our products and processes meet the highest standards.
Your responsibilities will include:
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- Carrying out internal audits across Quality, Health & Safety and Environmental systems.
- Supporting customer, certification and third-party audits.
- Logging, investigating and managing customer complaints, returns and enquiries.
- Ensuring non-conforming products are controlled in line with company procedures.
- Supporting root cause investigations and corrective actions (CAPA).
- Maintaining Quality and Food Safety documentation and records.
- Supporting compliance with BRCGS Packaging, ISO 9001, HACCP, GMP and customer requirements.
- Locating retained samples for investigation and product testing where required.
- Assisting with food safety inductions and other site-based training.
- Supporting monthly stock takes and other departmental activities.
- Working with Production and other departments to promote quality standards and continuous improvement.
About you
We're looking for someone who is organised, proactive and has a keen eye for detail. You'll be comfortable working in a manufacturing environment and enjoy working with others to solve problems and maintain high standards.
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Essential criteria:
- Previous experience in a manufacturing or production environment
- Knowledge of BRCGS and/or ISO 9001
- Experience with internal auditing and HACCP
- Confidence supporting audits and handling customer complaints
- Proficient in Microsoft Office
- Strong attention to detail
- Good communication and interpersonal skills
- Able to work independently and as part of a team
- Self-starter with a proactive approach
What we offer
- Full-time, permanent position.
- Competitive salary and company benefits.
- Ongoing training and development opportunities.
- Supportive team environment within a global manufacturing business.
- The opportunity to develop your knowledge of quality systems, auditing and continuous improvement.
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