Cranleigh STEM
QA Officer
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QA Officer
We’re supporting a growing organisation in the pharmaceutical and healthcare distribution sector to recruit a QA Officer. This role offers the opportunity to play a key part in maintaining quality and compliance across regulated operations, supporting a robust Quality Management System and ensuring adherence to GDP and GMP standards.
Working closely with Responsible Persons (RP) and Qualified Persons (QP), you’ll help investigate quality events, manage CAPAs, support audits, and maintain critical compliance documentation. This role would suit someone with strong attention to detail who enjoys working collaboratively to uphold high quality standards in a regulated environment.
Role Overview
The QA Officer will support the effective operation of the Quality Management System, ensuring processes, documentation, and compliance activities align with regulatory expectations. The role involves coordinating quality events such as deviations, CAPAs, audits, and training records, while working closely with internal teams including warehouse operations.
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Key Responsibilities
- Investigate deviations and support root cause analysis
- Write and manage Corrective and Preventative Actions (CAPAs) and monitor completion timelines
- Support the development, implementation, and maintenance of the Quality Management System (QMS)
- Maintain registers for deviations, CAPAs, change controls, and risk assessments
- Prepare and draft change controls and risk assessments for review
- Organise and support Quality Management Review (QMR) meetings and maintain minutes
- Maintain the internal audit schedule and support follow-up CAPAs
- Coordinate external audits and documentation preparation
- Maintain approved customer, supplier, and outsourced GDP supplier lists
- Support product recalls and mock recall exercises
- Maintain training records and ensure SOP training completion
- Work closely with warehouse teams regarding quarantine, temperature monitoring, calibration, cleaning logs, and returns
- Maintain accurate and compliant GDP/GMP documentation and records
- Assist with investigations relating to product or distribution complaints
- Ensure electronic quality records are stored securely and remain easily retrievable
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Experience & Skills
- Experience working in a QA or compliance role within pharmaceuticals, healthcare, or regulated distribution
- Knowledge of GDP and/or GMP regulations
- Experience managing deviations, CAPAs, and change control processes
- Strong organisational and documentation skills
- Ability to collaborate with cross-functional teams including operations and warehouse teams
- Strong attention to detail and commitment to regulatory compliance
- Comfortable managing multiple quality processes and maintaining accurate records
Salary, Benefits & Location
- Salary: £30,000 - £35,000
- Location: Essex
- Working Pattern: Full-time
Apply
If you’re a QA professional looking to develop your career in a regulated pharmaceutical environment and contribute to maintaining high quality and compliance standards, we’d welcome your application.
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