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HM Revenue & Customs

Qualified Surveyor - Technical Adviser

Stoke-on-Trent
£59.3k/yr
Posted about 14 hours ago
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Job Summary

Discover a career in your hands at HMRC. Whether you're seeking purpose, growth, or a workplace that gives you a true sense of belonging, hear from some of our employees as they share their story about what it’s really like to work at HMRC.

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This role is part of HMRC Valuation Office, formerly known as the Valuation Office Agency. We have recently integrated into HMRC.

HMRC Valuation Office are the public sector’s property valuation experts and advisers with a vision to be a world-leading provider of public sector valuations. Our work is vital to the collection of over £60 billion of revenue which goes back into communities, touching every citizen and every business across England and Wales.

Job Description

Role Overview

The Valuation Office (VO) is recruiting for a Qualified Surveyor to join the Technical Guidance Team as a Technical Adviser.

The highly skilled and experienced Technical Adviser will provide technical leadership and support in local taxation across the Valuation Office. You will work as part of a team of technical advisers who are passionate about the work they do and how they work together as an efficient, effective and collaborative unit.

You will have the opportunity to work on unique, challenging and extremely technical cases. This will include collaborating with solicitors and barristers, as well as providing advice on technical and legal issues across the VO.

Your remit will include managing litigation cases, such as complex case hearings before the Valuation Tribunal, appeals to the Upper Tribunal (Lands Chamber) and proceedings in the High Court. This may also entail appearing as an advocate on behalf of the Valuation Officer or Listing Officer. In addition, you will provide technical, legal and valuation advice across the VO.

This is a technical and leadership role providing an excellent opportunity to lead on high profile and complex casework. You’ll have the autonomy to manage your time and workload independently and be entrusted to manage and resolve complex and sensitive cases.

Key Responsibilities

  • To provide case management of litigation, for example complex case hearings at Valuation Tribunal and appeals to the Upper Tribunal (Lands Chamber) and High Court. This may also entail appearing as advocate on behalf of the VO/LO.
  • Completion and managing litigation using sound analytical skills to resolve the most complex or sensitive cases.
  • Contribute to the development of technical and procedural guidance, including creating a collective and consistent understanding of procedure and approach.
  • Carry out research, analysis and evaluation of issues, identifying options and determining the associated risks.
  • To identify, escalate and mitigate/manage risks and issues appropriately. Linking information and data from different sources and contacts to surface underlying trends and evolving risks and issues and ensuring that these are raised at the right level.
  • To develop and deliver technical updates/presentations, to assist with building capability in the wider VO.
  • Occasional travel to London and across the UK with some overnight stays will be necessary to liaise with colleagues, HMRC solicitors and Counsel, to attend tribunal hearings and deliver presentations to internal customers and external stakeholders.
  • Support development and change by providing relevant technical advice, working with colleagues in transformation and change teams to deliver NDR reforms, Council Tax Wales reform, High Value Council Tax Surcharge, Next Generation Rating and other developments requiring technical input as required.

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Person specification

We are seeking a candidate with strong technical expertise to include case law, legislation, codes of practice and professional standards. The successful candidate will have strong leadership skills, with the ability to build credible relationships with external and internal stakeholders. As a Technical Adviser you will have exceptional interpersonal and communication skills to be able to give advice and explain complex information clearly. This role requires a high level of autonomy in managing your time and workload effectively.

Essential Requirements

  • Full RICS or IRRV qualified.
  • Ability to interpret and apply general legislation and case law for both Rating and Council Tax, as well as understand and comply with statutory and non-statutory requirements arising from legislation, case law, codes of practice and professional standards.
  • Demonstrate ability to apply professional expertise to analyse, evaluate and interpret wide sources of evidence to reach sound conclusions.
  • To proactively keep technical knowledge up-to-date and use it to provide advice and guidance as well as sharing with the team.
  • Strong leadership skills, championing change, encouraging new ways of working and sharing of best practice.
  • The ability to build trusted and credible relationships with peers and colleagues across different teams.
  • Excellent stakeholder management and influencing skills – experience of negotiating, consulting and interpersonal skills to achieve mutually acceptable solutions.
  • Strong problem-solving skills with the ability to identify risks for the future and propose solutions ahead of risks becoming issues.
  • Willingness for occasional travel to London and across the UK with some overnight stays will be necessary to liaise with key stakeholders and support business needs.

Qualifications

  • Full RICS or IRRV qualified.

Memberships

  • Full RICS or IRRV qualified.

Behaviours

We'll assess you against these behaviours during the selection process:

  • Making Effective Decisions
  • Communicating and Influencing
  • Seeing the Big Picture
  • Changing and Improving

Technical skills

We'll assess you against these technical skills during the selection process:

  • As part of the interview, you will be asked technical questions to assess your knowledge on legislation and case law for both Rating and Council Tax.
  • You will be required to conduct a 10-minute presentation followed by a 5-minute Q&A. Information on the presentation topic will be provided to you if you are shortlisted for interview.

Alongside your salary of £59,342, HM Revenue and Customs contributes £17,191 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window).

HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments. We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs.

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We offer a generous leave allowance that starts at 25 days, increasing by a day for every year of qualifying service up to a maximum of 30 days and a Civil Service Pension with an average employer contribution of 28.97%.

  • Pension - We make contributions to our colleagues’ Alpha pension equal to at least 28.97% of their salary.
  • Family friendly policies.
  • Personal support.
  • Coaching and development.

To find out more about HMRC benefits and find out what it’s really like to work for HMRC hear from our insiders or visit Thinking of joining the Civil Service

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths, Experience and Technical skills.

How To Apply

If you can meet our person requirements above, we are keen to hear from you.

To apply for this post, you must complete an online application with the following:

  • A CV setting out your Job History, Qualifications and Previous skills and experiences.
  • A Personal Statement (maximum 1,000 words), please outline your suitability for the role. Please pay particular attention to the ‘Essential Requirements’ and ‘Person Specification’ outlined in the advert and use specific examples on how you illustrate them when providing your answer.

Sift - 14/08/2026

Please note these dates are provisional and may be subject to change.

We will assess you on your CV, Personal Statement, Memberships and Qualifications.

Should a Large Number Of Applications Be Received, An Initial Sift Will Be Made On Personal Statement Against The Lead Essential Criteria:

  • Ability to interpret and apply general legislation and case law for both Rating and Council Tax, as well as understand and comply with statutory and non-statutory requirements arising from legislation, case law, codes of practice and professional standards.

Candidates who pass the initial sift may be progressed to a full sift or progressed straight to interview.

Interviews - 02/09/2026 and 03/09/2026

Please note these dates are provisional and may be subject to change. These will be confirmed should you be invited to interview.

Interviews are currently taking place using Microsoft Teams Video. We will provide more detail if you are shortlisted for interview.

We will assess you on the Behaviours listed in the job description, Strengths, Technical Questions and a Technical Presentation

At the interview, the panel can then probe further and ask applicants to provide further specific examples that show how they best demonstrate their skills.

Technical Presentation

You will be required to conduct a 10-minute presentation followed by a 5-minute Q&A. Information on the presentation topic will be provided to you if you are shortlisted for interview.

Technical Questions

As part of the interview, you will be asked technical questions to assess your knowledge on legislation and

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Skills

Property Valuation
Litigation Management
Case Management
Legal Advice
Technical Leadership
Stakeholder Management
Research and Analysis
Advocacy
Problem Solving
Risk Management
Communication
Negotiation
Legislative Interpretation

Location

Stoke-on-Trent, England, United Kingdom

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