Quality Advisor

Supplier Quality Assurance

• Work with Supply Chain to ensure supplier quality requirements are clearly defined, understood, and communicated.
• Provide quality assurance oversight of supplier performance, certification, and project deliverables where required.
• Support Supply Chain with supplier assessments and vendor audits, participating where technical manufacturing, specification, or quality requirements require additional assurance.
• Review supplier quality performance and identify risks arising from manufacturing processes, materials, certification, documentation, or supplier performance.
• Develop effective working relationships with suppliers, customers, third-party inspection organizations, and internal stakeholders to support successful delivery of quality objectives.

Business Quality Support and Compliance

• Provide competent quality advice and support to departments on customer requirements, specifications, quality management processes, and company procedures.
• Support the preparation and review of customer quality documentation, including tender responses, customer questionnaires, design reviews, Quality Plans, and project quality deliverables.
• Assist operational and project teams with the interpretation and application of customer specifications, engineering standards, and quality requirements.
• Provide guidance on the interpretation and application of ISO 9001, API Q1/Q2, customer requirements, and applicable industry standards.
• Monitor compliance with the Integrated Management System and promote consistent application of quality processes and procedures across the business.
• Monitor changes to applicable quality standards and customer requirements and support the business in ensuring processes remain compliant.

Audit Management

• Plan, coordinate, and host customer, supplier, and management system certification audits.
• Conduct internal quality audits in accordance with the established audit programme.
• Record audit findings and monitor resulting corrective actions through to effective completion.
• Support Supply Chain with vendor audits where technical manufacturing, specification, or quality requirements require additional assurance.
• Support local management system certification audits, including preparation, hosting, and coordination of responses with relevant site and global personnel.

Quality Control Assurance

• Provide quality assurance oversight of inspection, verification, calibration, certification, and product control processes through audit, surveillance, and quality performance review.
• Liaise with the QC Inspector, Project Engineers, and Operations to ensure inspection and verification activities are aligned with approved QITPs and applicable customer and project requirements.
• Undertake independent quality surveillance or verification where additional assurance is required, without assuming routine QC inspection responsibilities.
• Review inspection and quality records where necessary to provide assurance that required controls have been effectively implemented and documented.

Quality Documentation and Records

• Support the development, review, and effective implementation of Quality Plans, QITPs, and associated quality documentation.
• Support QA data pack and Manufacturing Record Book (MRB) preparation processes to ensure customer, project, and business requirements are met.
• Review quality documentation and certification for completeness and compliance where assurance or escalation is required.

Management of Change and Quality Risk

• Support the Management of Change (MoC) process where quality, customer, certification, or regulatory requirements may be affected.
• Ensure quality-related changes are appropriately assessed, implemented, and communicated, including customer notification or approval where required.
• Identify emerging quality risks through project surveillance, NCR analysis, audits, supplier performance, operational feedback, and quality performance data.
• Escalate significant or systemic quality risks to the QHSE Manager and relevant business leadership.

Quality Reporting and Continuous Improvement

• Monitor and analyze quality performance data to identify trends, recurring issues, and opportunities for improvement.
• Report quality performance, NCR trends, COPQ, audit findings, project quality risks, and improvement activities to the QHSE Manager and Leadership Team as required.
• Lead or support assigned quality improvement initiatives using recognized quality improvement and problem-solving methodologies.
• Work collaboratively with other Claxton QHSE personnel and business locations to share lessons learned, standardize good practice, and improve quality performance across the organization.
• Use quality data and operational feedback to identify opportunities to reduce non-conformance, improve process effectiveness, and enhance customer satisfaction.

Essential

• Experience working within engineering, manufacturing, or oil and gas environments.
• Good understanding of ISO 9001 and quality management principles.
• Experience managing non-conformances and corrective actions.
• Experience conducting internal and customer audits.
• Experience interpreting engineering drawings, specifications, and customer requirements.
• Knowledge of equipment certification and manufacturing documentation.
• Ability to analyze quality data and identify improvement opportunities.
• Excellent communication skills with confidence to influence operational teams.
• Strong organizational skills with the ability to manage competing priorities.
• Self-motivated with the ability to work independently while contributing to the wider QHSE team.

Desirable

• ISO 9001 Internal or Lead Auditor qualification.
• Knowledge of API Q1 and/or API Q2.
• Experience within offshore engineering, manufacturing, or energy sectors.
• Knowledge of continuous improvement techniques.