Spire Healthcare
Quality and Governance Manager
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Quality and Governance Manager | Governance | Manchester | Full time
Outstanding CQC rating
Spire Manchester has an exciting opportunity for a Quality and Governance Manager to join our dedicated governance team. Within this role, you will work alongside a wide range of staff, both clinical and non-clinical to ensure that the hospitals Clinical Governance strategy is embedded.
Spire Manchester Hospital is a £65m state-of-the-art healthcare facility offering you the opportunity to work across a wide variety of specialisms. You will be able to develop your clinical skills in a modern and progressive environment. The Manchester team currently consists of over 800 colleagues, and we are rapidly expanding as we increase the scope of services we provide across our experienced and dynamic teams.
Duties and responsibilities
Within this role, you will work closely with the Director of Clinical Services, Hospital Director and MAC Chairman in leading clinical quality and the Clinical Governance strategy within the hospital.
- Lead Hospital Governance and compliance activity within the hospital.
- Monitor and co-ordinate investigations of adverse events occurring within the hospital.
- Lead on the hospital audit plan, including both national and local audits.
- Ensuring operational compliance with CQC, ICB and Spire Corporate governance team.
- Full management of the incident reporting system.
- Ensuring learning from incidents, complaints and patient feedback.
- Supporting quality improvement initiatives within the hospital.
- Produce quarter governance reports, weekly governance newsletter and other data as required.
- To take an active role in ensuring compliance with all hospital regulatory requirements.
- To display and promote excellent clinical leadership in all areas of the hospital. To promote excellent customer service throughout the hospital, facilitating and co-ordinating corporate and local customer service initiatives and providing appropriate support to colleagues.
- To provide and develop strong leadership for all aspects of the role initiating optimal clinical standards, managing business objectives, and aspiring to being the leading private healthcare provision within the locality.
- To promote and facilitate effective and timely lines of communication within the teams. To ensure responsive and appropriate feedback to concerns raised by Service User’s. To build relationships with all customer groups and effecting delivery of actions.
- Assist in the development and dissemination of patient safety related information throughout all levels of the hospital.
- Lead in the development of methods and processes to aid the management of clinical risk.
- To engage with colleagues across the hospital in relation to policy management.
- Develop own knowledge and practice and assist others to develop.
- Work in such a way as to help promote a culture that actively improves clinical safety and quality.
- Monitor consultant information and co-ordinate reports to identify trends and support the practicing privileges review process.
- Manage document control and issue.
- Responsible for management of complaints.
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Who we're looking for
- Be NMC or HCPC registered - your pin should not have any restrictions or conditions.
- Previous Team Management Experience.
- Evidence of participation of audit activities.
- Clinical Governance experience.
- Have strong communication skills, with a variety of individuals and be able to demonstrate this at interview.
- Compassionate and able to showcase excellent patient care.
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Benefits
We offer employees a competitive salary as well as a comprehensive benefits package which includes but is not limited to:
- 35 days annual leave inclusive of bank holidays.
- Employer and employee contributory pension with flexible retirement options.
- ‘Spire for you’ reward platform - discount and cashback for over 1000 retailers.
- Free Bupa wellness screening.
- Private medical insurance.
- Life assurance.
- Free parking.
We commit to our employees well-being through work life balance, on-going development, support and reward.
Spire Healthcare is a leading independent hospital group in the United Kingdom and the largest in terms of revenue. From 39 hospitals and 8 clinics across England, Wales and Scotland, Spire Healthcare provides diagnostics, inpatient, day case and outpatient care.
For further information about this role or for an informal conversation about the range of career options available with Spire please contact Sarah Whittaker on 07525887973 or e-mail sarah.whittaker@spirehealthcare.com
For us, it's more than just treating patients; it's about looking after people.
Closing date: In order to streamline our recruitment process, we reserve the right to expire vacancies prior to the advertised closing date once we have received a sufficient number of applications.
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