The Shrewsbury and Telford Hospital NHS Trust
Quality and Safety Facilitator
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Job Overview
We are looking to appoint a Quality and Safety Facilitator to join our Corporate Nursing team who will facilitate and coordinate a portfolio of quality improvement work across the Trust to support a range of initiatives.
The successful applicant will be NMC registered with proven experience in implementing quality improvement initiatives and of engaging with the multi-disciplinary team to develop and implement mutually driven schemes. This includes learning from patient experience, adverse incidents, and complaints. The post holder will also be required to provide verbal and written reports as required.
The requirement of the job role is to work at The Princess Royal Hospital, Telford, and The Royal Shrewsbury Hospital. The pattern of hours will be dependent on specific initiatives; this may require working out of hours.
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Main Duties of the Job
The post holder will be required to support the implementation of the nursing aspects of the Trust Improvement Plan in all the clinical areas. This includes, but is not limited to, improvement initiatives linked to falls, pressure ulcers, deterioration, MCA/DoLs, risk assessments, and documentation.
The post holder is also expected to contribute to the ward/clinical area exemplar review program and provide advice and support to Ward/Department teams about quality & safety issues.
Another key aspect of the role is contributing to clinical incidents that may occur, reviewing, and implementing initial actions following these incidents in the clinical areas.
Working for Your Organisation
Our Poppy’s Promise Commitment
We believe that compassionate care sits at the heart of everything we do. Every member of our team — clinical or non-clinical — plays a vital role in ensuring that patients, families, and colleagues are treated with dignity, empathy, and respect at all times.
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We expect all staff to demonstrate compassion not only through their words, but through their actions: by listening attentively, communicating clearly and kindly, and recognising individual needs, feelings, and circumstances of those in our care.
Effective communication is central to safe and high-quality healthcare. We value colleagues who take the time to understand others, explain information in a meaningful way, and respond to concerns with patience and understanding.
By joining our team, you are committing to uphold these values — ensuring that every patient feels heard, respected, and valued, and that compassion is embedded in every interaction, every day.
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