HCRG Care Group
Quality and Safety Trainer (Covering Surrey and Kent)
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Job Introduction
Join us in helping colleagues deliver safe, high-quality care.
At The Learning Enterprise (TLE), the learning and development arm of HCRG Care Group, we’re passionate about helping people develop the knowledge, skills and confidence they need to make a positive difference.
As an Independent Training Provider, we deliver a wide range of learning interventions to colleagues across HCRG Care Group and to a national network of external clients.
We’re now looking for an experienced and engaging Quality and Safety Trainer to join our team, working 37.5 hours per week. You’ll play an important role in supporting training compliance and delivering high-quality learning across our health and care services.
The role will primarily support services across Surrey, with some delivery of training in Kent also required.
What you’ll do
As a Quality and Safety Trainer, you’ll design, deliver and evaluate engaging learning that helps colleagues work safely, confidently and in line with the required quality and safety standards.
You’ll deliver training to colleagues from a variety of professional backgrounds, adapting your approach to different roles, levels of experience and learning needs.
Working closely with colleagues across The Learning Enterprise and our operational services, you’ll:
- Design and deliver engaging clinical and Quality and Safety training to a range of audiences
- Deliver learning through a blend of face-to-face and virtual methods
- Support the internal quality assurance of clinical and Quality and Safety learning interventions in line with TLE processes
- Help maintain the clinical and Quality and Safety training course catalogue, ensuring course information remains accurate and up to date
- Contribute to relevant training projects and programmes of work
- Support subject matter experts who deliver learning across the organisation
- Identify and implement improvements to learning provision
- Support training needs analysis to identify demand for new or updated learning interventions
- Develop clear learning outcomes, objectives and appropriate course content
- Adapt learning materials and delivery methods to meet different learning styles and additional needs
- Evaluate the effectiveness of training and use feedback to improve future delivery
- Maintain accurate training records and support compliance reporting
- Manage your own workload, travel and priorities effectively
- Work collaboratively with clinical, operational, quality and learning colleagues
Where you’ll work
This is a hybrid role, with your base office at one of our Surrey hubs.
Our Surrey hub locations include:
- Elmbridge – KT12 3LB
- Chertsey – KT16 8LA
- Guildford – GU3 1LR
- Redhill – RH1 5GG
You’ll primarily deliver training across Surrey, although some travel to Kent will also be required to provide training, cover and support.
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As regular travel forms an important part of the role, you’ll need a full driving licence and the ability to travel between different locations.
What we’re looking for
We’re looking for someone who can make learning engaging, inclusive and relevant, and who shares our commitment to improving quality and safety across health and care services.
To be successful in this role, you’ll need:
- Degree-level education or equivalent relevant experience
- A recognised Level 4 teaching, training or assessing qualification, or a willingness to achieve this within an agreed timeframe
- The ability to deliver training across a range of appropriate health and care subject areas
- Experience of designing, developing and delivering high-quality blended learning for health and care audiences
- Experience of delivering both face-to-face and virtual training
- Confidence and competence in using digital tools to develop and deliver learning
- Knowledge and experience of curriculum development and course design
- Strong presentation, facilitation, communication and coaching skills
- The ability to engage and inspire learners from different professional backgrounds
- Experience of supporting learners with different learning styles and additional needs
- Excellent planning, organisation and time-management skills
- The ability to work independently and collaboratively as part of a team
- An awareness of current developments within health, care and education
- A genuine passion for developing others and improving the quality and safety of care
Experience of delivering patient moving and handling or basic life support training would be beneficial, although training can be provided.
Previous experience of delivering fire safety training is not required for this role.
Please refer to the attached job description for a full list of responsibilities and person specification requirements.
It would be great if you also have
- A postgraduate qualification in education, health or social care
- A project management qualification
- People leadership or management experience
Package Description
As a Quality and Safety Trainer, you’ll be part of our valued team within The Learning Enterprise at HCRG Care Group.
You’ll receive access to a range of rewards and benefits, including:
- A salary of £34,000–£36,000 depending on experience, plus our group pension
- Free tea and coffee at your base location
- Membership of My Reward Hub, giving you access to discounts on everyday purchases, cashback and voucher offers
- Access to your wages as you earn them, helping you manage unexpected expenses and avoid overdraft fees or high interest rates
- Online and face-to-face support for your mental and physical wellbeing, including healthy recipes, activity challenges, post-trauma support, legal and debt advice, life-management support, career coaching and counselling
- Access to eLearning, bespoke career pathways and opportunities for continuing professional development through our Outstanding-rated learning and development team, The Learning Enterprise
- An open and just culture where you’re encouraged to share and implement ideas that can help us achieve our purpose of changing lives through transforming health and care
- The pride of working for an organisation committed to high clinical and quality standards, with the majority of our rated services holding Good or Outstanding ratings from the Care Quality Commission
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About The Company
We change lives by transforming health and care.
Established in 2006, HCRG Care Group is one of the UK’s leading independent providers of community health and care services. We work with health and care commissioners and communities to transform services, with a focus on improving experience, efficiency and outcomes.
We deliver and transform adult and children’s community health services, primary care services including urgent care, sexual health, dermatology and musculoskeletal services, as well as adult social care and wellbeing services.
Across England, we support communities of many millions and directly help more than half a million people each year, guided by our values: we care, we think, we do.
We’re committed to equal opportunities and welcome applications from a broad and diverse range of people who want to join our team. As a Disability Confident Committed employer, we work to provide workplace adjustments, inclusive environments and appropriate technical solutions. If you require any adjustments during the recruitment process, please let our Talent Acquisition team know.
While it doesn’t happen often, some vacancies receive a high level of interest and may close earlier than the published closing date. If you’re interested in joining us, we encourage you to apply as soon as possible.
Safeguarding and protecting the children, young people and vulnerable adults we work with is of the utmost importance. We have policies and procedures in place to promote safeguarding and safer working practices. Everyone who joins our team is subject to a safer recruitment process, including appropriate criminal record disclosures and vetting checks.
The company you’ll work for forms part of HCRG Care Group Holdings Limited. By applying for this position, you agree that we may process and retain information about you. Further details about how we use your information are available in the privacy policy on our website.
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