Birmingham Children's Trust
Quality Assurance and Improvement Officer - FTC 12 Months
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Are you passionate about excellent outcomes for children, young people, and families?
Do you have a flare for enabling the professional development of children services practitioners?
Are you passionate about improving the quality of social work practice that children receive?
Then we want to hear from you!
About the Role
Birmingham Children’s Trust is the largest children service provider in UK and Europe. The overall assurance position of our services to the city’s vulnerable children, young people, and families is GOOD.
Rated 'Good' by Ofsted in 2023, our latest focused visit in 2024 highlighted the continued improvement with positive comments about our leaders and our social workers.
Quality assurance systems are being increasingly integrated across most Trust services. Regular practice evaluations, Trust Leadership Team (TLT) audits, thematic & diagnostic audits, and service audits are conducted. Managers and social workers appreciate the opportunity to reflect on their practice. The practice hub enhances practice evaluations by gathering direct feedback from children and families. Nevertheless, there is a need to increase both the number and frequency of these evaluations. There is a need to continually embed and engage managers in QA activities across the Trust.
We are looking for a Quality Assurance and Improvement Officer (Senior Practitioner level) for a fixed term of 12 months to support our commitment to continual service improvement. We welcome applications from social workers or managers with extensive experience of auditing and practice improvement across the spectrum of children's social care.
The role will include undertaking and moderating practice evaluations, dip sampling, closing the loop, working alongside the research and QA specialist to analyse a range of complex information and data, link it to performance and practice, and delivering improvement activities using our excellent practice model.
Key Responsibilities
- Undertake and moderate practice evaluations
- Conduct dip sampling
- Close the loop in quality assurance processes
- Work with the research and QA specialist to analyse complex information and data
- Link analysis to performance and practice
- Deliver improvement activities using the excellent practice model
- Engage with managers in QA activities across the Trust
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About You
- Dedicated and compassionate, committed to making a difference
- Be a social work qualified professional passionate about giving the children and young people of Birmingham the best start in life
- Ability to mentor and support others to recognize what good looks like
- Be professionally curious, apply relationship-based and trauma-informed practices to all aspects of work
- Have the ability to hold difficult conversations to improve practice
- Be enthusiastic, organized, and solution-focused
- Excellent communication skills to share findings from quality assurance and improvement work
- Develop and sustain effective working relationships with colleagues across the Trust
Other Key and Essential Criteria
- A degree in Social Work and completed your ASYE
- Qualified and experienced Social Work Practitioner, ideally minimum of 4 years post-qualified
- Registration with Social Work England (SWE)
- Experience working with children and families in a social work setting for at least 4 years
- Strong assessment and analytical skills
Our Offer to You
- In addition to the salary offered, there is an incentive payment of £1,000 (T&Cs Apply)
- Supportive peer group
- A generous annual leave package of 30 days annual leave, plus bank holidays, rising to 33 days after 5 years of service and 35 days after 10 years of service
- Salary Sacrifice Car Scheme with an opportunity to drive a brand-new car for an affordable fixed monthly amount
- Free on-site parking at our offices on One Avenue Road (Aston) and Lifford House (Stirchley)
- Full access to our internal employee benefits scheme including Occupational Health services, Rewards Schemes, Benefits discounts (including the Blue Light Card), Health & Fitness, and Personal Wellbeing support
- A generous local government career average pension scheme in line with the Local Government Pension Scheme
Onboarding Process
- Successful candidate will be required to undergo a series of background checks with Experian including Experian DBS, Right to Work, and Digital ID verification
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Why Join Us?
- Impactful Work: Be part of a team that makes a real difference in the lives of the city’s most vulnerable children
- Supportive Environment: Enjoy a supportive and collaborative work culture where your contributions are valued
- Career Development: Benefit from tailored development programs, supportive supervision, and a range of learning opportunities
- Generous Benefits: Take advantage of our competitive reward package including generous leave allowance, Local Government pension scheme, and additional benefits
Our Values
- We approach our work with care and compassion, actively listening to the needs of the children and young people we serve
- We involve them in the decisions that affect their lives, ensuring their voices are heard and respected
- We are committed to using our resources wisely, ensuring that every penny is spent where it counts the most
- We foster collaboration among schools, health professionals, and the police, working together to create a supportive network for our young people
- We believe that when we work as one cohesive team, the children and young people of Birmingham are more likely to thrive
Safeguarding
At Birmingham Children’s Trust, we are committed to safeguarding and promoting the welfare of children and young people.
Depending on the role, you may be asked to undergo the appropriate level of Disclosure and Barring Service (DBS) check to assess your suitability for working with children and young people.
The level of check (Standard, Enhanced, or Enhanced with Barred List) is determined based on the specific responsibilities of the role and the level of contact with children and young people.
We are committed to the fair treatment of all applicants, including those with criminal records. Having a criminal record will not necessarily bar an individual from working with us. This will depend on the nature of the position and the circumstances and background of the offence.
Please note that we reserve the right to close the job early should we reach the required number of applications, therefore please ensure you submit your application and supporting statement early to avoid any disappointment.
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