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Quality Assurance Apprentice
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Join Resicare Alliance's QA team as an apprentice, supporting quality, governance, and compliance across children's and adults services. Gain hands-on experience with audits, safeguarding records, and inspection readiness across Ofsted/CQC-regulated services, while working towards a recognised qualification and progression to QA Officer.
What you'll do at work
- Support routine quality assurance audits across children's and adults services
- Review care records, risk assessments, incidents, safeguarding documentation, staff files, medication records, and training compliance
- Maintain audit trackers, governance systems, action plans, and compliance records
- Support inspection readiness activity, organising evidence relating to Ofsted and CQC expectations
- Help prepare audit summaries, reports, and quality assurance documentation under supervision
- Attend governance meetings, quality reviews, and service improvement discussions
- Support introductory training sessions, workshops, and compliance briefings for staff
- Learn to identify themes, trends, and areas of risk across services
- Work collaboratively with managers and staff to improve documentation, governance, and compliance practices
- Travel between services to attend meetings, training, and shadowing opportunities alongside senior QA staff
Where you'll work
The role is hybrid, working from home and in locations around the UK.
Training provider
CLEAR QUALITY LIMITED
Training course
Quality practitioner (level 4)
What you'll learn
Course contents
- Identify, interpret, and apply relevant legal, governmental, or industry regulations affecting the organisation.
- Communicate using appropriate methods (verbal, written, visual) to influence internal and external stakeholders, using appropriate questioning techniques such as open questions, leading questions.
- Identify, collect, and analyse relevant quality data using appropriate tools and techniques such as Pareto analysis, statistical methods, and trending analysis.
- Apply methods and tools to improve the quality performance of processes, products, and services such as production control plans, standardised work, use of failure modes, and effects.
- Identify, analyse, and prioritise quality specific risks and opportunities. Support the development, implementation, and effectiveness of resulting actions.
- Plan and conduct system, product, or process audits.
- Assess the effectiveness of the measurement systems using tools such as Measurement Systems Analysis.
- Identify requirements from technical documents, commercial input, or stakeholder statements and convert to definitions that can drive the organisation's processes.
- Identify gaps in process performance and develop improvement plans to close gaps.
- Apply structured problem-solving including identification, definition, measurement, analysis, improvement, and control methods and tools.
- Communicate organisational quality strategy to all levels of the organisation.
- Identify who the internal and external stakeholders are and their current and optimal positions (such as hostile, help it work, opposed, uncooperative, indifferent, hesitant, enthusiastic support) required to support quality-related activities.
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Essential qualifications
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- GCSE in:
- English (grade 3)
Desirable qualifications
- Health and Social Care in:
- Health and Social Care (grade Pass)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
About this employer
Resicare Alliance is an independent provider of residential care for children, young people, and adults, based in Uttoxeter. We promote a family culture and are driven to grow and succeed within the care sector, recently expanding through the acquisition of Cove Care Ltd. Every child and young person in our care has a bespoke care plan, delivered through expert, intensive intervention that helps them build the confidence, skills, and outlook to move forward with their lives.
We embrace diverse and varied teams — it's our people who give us our identity and culture. In return, we offer a comprehensive professional development pathway, ensuring everyone has the opportunity to build a successful, long-term career with us.
https://resicarealliance.co.uk/ (opens in new tab)
After this apprenticeship
Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab). On successful completion of this apprenticeship, you'll have practical, hands-on experience across quality assurance, governance, and compliance in both Ofsted-regulated children's services and CQC-regulated adult services — a strong foundation for a career in social care quality assurance.
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