I & H Brown Ltd
Quality Assurance Lead
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Summary: The Quality Assurance Lead will play a pivotal role in ensuring the highest standards of quality and compliance within our Civils business. Based in Scotland, this permanent, full-time position is essential for maintaining our reputation for excellence and reliability in the industry. The successful candidate will implement robust quality control processes and foster a culture of continuous improvement across all operations.
Responsibilities:
- Review, develop, enhance, and maintain the ISO 9001-aligned QMS to ensure it reflects current industry standards and business strategy.
- Lead structured reviews of existing quality-related processes, procedures, and workflows. Rewrite to improve and align with strategic objectives and industry requirements.
- Work with the senior management team to ensure quality processes support business growth, framework delivery models, digital transformation, and operational priorities.
- Prepare and review Project Quality Plans, Inspection & Test Plans (ITPs), and assurance deliverables for civil engineering projects.
- Conduct audits, inspections, and surveillance to verify compliance.
- Lead NCR identification, root-cause analysis, and corrective action implementation, ensuring lessons learned feed into updated processes.
- Liaise with clients, designers, and subcontractors to resolve quality issues and maintain transparent communication.
- Ensure that quality records, test certificates, inspection reports, and handover documentation are complete, accurate, and stored correctly.
- Identify trends and improvement opportunities across projects and embed them into revised processes and business-wide systems.
- To be aware of all Company Safety, Health, Environmental, and Quality (SHEQ) policies, procedures, and management systems. To ensure their application as they relate to your areas of responsibility.
- Attend training and development activities as required.
- Undertake any such duties which may be ascribed to the role (from time to time).
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Qualifications:
- Bachelor's degree in construction management, engineering, or a related field.
- A minimum of 5 years of experience in quality assurance within the civil and construction industry.
- ISO 9001 expertise, with proven experience implementing, auditing, and improving quality management systems.
- Demonstrable experience reviewing, rewriting, and improving business processes within a construction or civil engineering environment.
- Strong knowledge of the construction industry is essential; civil engineering delivery is preferred.
- Experience preparing and managing project quality plans, inspection & test plans, non-conformance reports, and handover documentation.
- Competence in common data environment platforms such as Viewpoint, BIM 360, or ProjectWise.
- Strong analytical skills, with the ability to interpret specifications, drawings, test data, and quality records.
- Internal auditor qualification for ISO 9001 is desirable.
- CSCS card and relevant SHEQ training are preferred.
- Collaborative approach, with the ability to work across multidisciplinary teams and influence positive change.
- Close attention to detail.
- Proactive, organized, and able to manage multiple priorities across live projects and business improvement initiatives.
- Confident in challenging and driving continuous improvement.
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