Voyage Care Ltd
Quality Assurance Manager
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Quality Assurance Manager
đ Hybrid working with national travel
đ 12 month contract â 37.5 hours
Join us and help shape outstanding care across the UK
At Voyage Care, our vision is simple â Fulfilling Lives for All. Weâre looking for an experienced and passionate Quality Assurance Manager to play a pivotal role in driving excellence across our services.
If you're a quality-focused professional with a strong understanding of regulatory frameworks and a commitment to continuous improvement, this is your opportunity to make a real impact on peopleâs lives.
About the role
As a Quality Assurance Manager, youâll lead internal audits across your regional portfolio, ensuring our services consistently deliver safe, effective, and person-centred care aligned with CQC, CIW and CIS standards.
Youâll work closely with senior leaders and operational teams to identify risks, drive improvements and embed best practice throughout our organisation.
What youâll be doing
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- Leading quarterly quality assurance audits across a variety of care settings
- Carrying out in-depth âcase trackingâ to ensure care delivery aligns with individual needs
- Producing clear, insightful reports with actionable recommendations
- Delivering feedback sessions with Service and Operations Managers
- Supporting services with action planning and improvement strategies
- Monitoring risk, compliance and regulatory performance data
- Leading on interventions where services require additional support
- Contributing to digital transformation and continuous quality improvement initiatives
What weâre looking for
We want someone who is confident, analytical and passionate about delivering high standards of care.
Youâll ideally have:
- Experience in health or social care (e.g. Registered Manager or similar)
- Strong knowledge of regulatory frameworks and quality standards
- Experience in auditing, compliance or inspection roles
- Ability to analyse complex data and drive improvement plans
- Knowledge of quality systems (e.g. Datix, Radar Healthcare or similar)
- Experience in root cause analysis and service improvement
- Excellent stakeholder engagement and communication skills
- A leadership or management qualification in health and social care is desirable.
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Why join Voyage Care?
- Be part of a values-driven organisation focused on positive outcomes for the people we support
- Influence and shape quality and compliance across a national portfolio
- Work in a collaborative, forward-thinking quality team
- Opportunity to drive innovation and continuous improvement
- Hybrid role with variety, autonomy and impact
Ready to make a difference?
If youâre passionate about quality, driven by improvement, and committed to delivering outstanding care, weâd love to hear from you.
Apply today and help us continue Fulfilling Lives for All.
âIt took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what Iâve been looking for.â
Jessica, London
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