Places for People
Quality Assurance Manager
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At Places for People, we hire People, not numbers.
If you're passionate about driving quality, raising standards and making a real impact on the homes we build, we'd love to hear from you.
We're looking for a Quality Assurance Manager
To join our Places Developments team. This is a fantastic opportunity to play a key role in ensuring the highest standards of construction quality across our developments, supporting site teams, contractors and suppliers to deliver exceptional homes and an outstanding customer experience.
Location
Field based across Cambridgeshire and East Anglia covering Bedfordshire, Hertfordshire, Suffolk, and Norfolk. You'll be conveniently placed to travel across your designated area.
More About Your Role
Reporting to the Head of Customer Service, you'll be responsible for maintaining oversight of quality throughout all stages of the construction process. Working closely with site management teams, contractors and suppliers, you'll ensure our developments are delivered in line with company quality standards, regulatory requirements, and customer expectations.
- You'll carry out inspections and commissioning activities across developments, assess completed homes against legal and quality standards, and champion continuous improvement initiatives across the region.
- Acting as a subject matter expert, you'll provide technical guidance, training, and coaching to support the successful implementation of quality management processes and best practice.
- You'll attend design and pre-start meetings, monitor site performance, support quality management system (QMS) compliance, and work collaboratively with site teams to drive improvements that enhance build quality, customer satisfaction, and operational performance.
More About You
To be eligible for an interview for this role, you must have proven Quality Assurance experience within the construction industry and an in-depth understanding of quality control procedures and relevant legal standards.
- You have experience undertaking inspections and monitoring quality across residential construction projects.
- You have a strong understanding of quality management systems, continuous improvement methodologies, and industry best practice.
- You're confident influencing, coaching, and developing both internal teams and external contractors.
- You can identify quality issues, implement corrective actions, and support teams in delivering consistent standards.
- You have excellent communication and stakeholder management skills.
- You're highly organised and able to manage multiple developments and priorities effectively.
- You work collaboratively, see the bigger picture, and contribute positively to wider business objectives.
- You're confident using IT systems and producing clear reports and documentation.
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You'll also benefit from holding:
- A Level 6 NVQ in Site Inspection or Site Management
- CSCS Card
- MCIOB
- SMSTS
- Strong coaching, mentoring, and people development experience
At Places for People, we prioritise our dedication to safer recruitment. Therefore, a Basic DBS check is mandatory for this position.
What does Places for People have to offer you?
We are a large, diverse, and ambitious business that offers excellent opportunities for career development and progression. We know there's always more we can do to make life easier and more rewarding for our colleagues, which is why we offer a comprehensive benefits package that includes:
- Bonus scheme
- Company pension with matched contributions up to 7%
- 35 days annual leave (including bank holidays), increasing with service
- Buy and sell holiday scheme
- Life assurance
- Extra perks including huge discounts and offers from shops, cinemas, and much more
- Ongoing training and development opportunities
What's next?
If you meet the criteria and are ready to make the next step in your career, then apply following our simple 5-minute application process, upload a CV, and a supporting statement which demonstrates how you meet the requirements of the role. If you have any questions, please email the recruitment team.
As part of our commitment to diversity and inclusion, we offer a guaranteed interview to candidates who are disabled, neurodiverse, or have served in the Armed Forces, provided you meet the essential criteria for the role. If you would like to be considered under this scheme, please indicate this in your application.
We are committed to creating an inclusive and accessible recruitment process. If you require any reasonable adjustments to support your application or interview experience, please let us know. We're happy to work with you to ensure you have the opportunity to perform at your best.
If you are a Places for People customer and you're looking for support with your application, please contact our skills and employment team on.
Please note that we may bring the closing date forward if we receive a large number of quality applications. If you are interested in this role, we would advise applying immediately to avoid disappointment.
If you are using a mobile device such as an iPad, then ensure your CV is stored in the cloud; we currently support Google Drive, OneDrive, and Dropbox.
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We understand the importance of a supportive and inclusive work culture, so please talk to us at the interview about flexibility you may need. We can't promise to give you exactly what you want, but we promise not to judge you for asking. For this role, we are open to discussing the possibility of reduced hours, flexible start and finish times, or compressed hours.
If you are a recruitment agency, please note we operate a PSL and do not take cold calls.
Safeguarding
At Places for People, safeguarding is everyone's responsibility. We are committed to creating safe communities for our customers and colleagues by protecting children, young people, and adults at risk from harm, abuse, and neglect.
We follow robust safeguarding policies and procedures, ensuring all employees, volunteers, and contractors uphold the highest standards of safeguarding and accountability. Our recruitment process includes pre-employment checks, including Disclosure and Barring Service (DBS) checks where applicable, to promote a safe and secure working environment.
By joining Places for People, you are expected to contribute to our safeguarding culture, following our policies and reporting concerns to protect those in our communities.
Armed Forces
We are proud to support the Armed Forces Covenant. Places for People will guarantee an interview for any candidate who is serving or has formerly served in the Armed Forces, as a reservist, armed forces veteran (including the wounded, injured, and sick), cadet instructor, and military spouse/partner, and who meets the essential criteria for the vacancy.
Disability Confident
We are proud to be a member of the Disability Confident scheme certified as Level 2 Disability Confident Employer. This helps us to successfully employ and retain people with disabilities and health conditions. Disabled applicants who meet the essential criteria for a vacancy will be guaranteed an interview. The Equality Act 2010 (Disability Discrimination Act 1995 for NI) defines a disabled person as someone who has a physical or mental impairment that has a substantial and long-term negative effect on their ability to do daily activities.
Neurodivergent
Neurodiverse individuals have highly valuable skills, and we recognise that a traditional interview process sometimes works against them and doesn’t allow them to self-advocate. Neurodiverse applicants who meet the criteria for a vacancy will be guaranteed an interview.
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