Citi
Quality Assurance, Monitoring & Testing Lead Analyst - C13 - BELFAST
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Quality Assurance, Monitoring & Testing
Individuals in Quality Assurance, Monitoring & Testing are responsible for the assessment of outcomes from activities and processes against conformance with applicable requirements to strengthen risk management quality such as quality testing performed for business function quality control and transformation lead quality control post completion of an activity/process. This includes the development and execution of Monitoring and Testing for controls, such as control design assessment, design of operational effectiveness for monitoring & testing tools, monitoring/testing design assessment, and execution of monitoring/testing tools to assess the effectiveness of key controls designed to address defined risks.
Responsibilities
- Support for the assessment of activities and processes as per required Policies, Standards and Procedures to strengthen risk management quality
- Conduct routine testing of internal activities and processes to ensure adherence to established quality standards and identify areas of risk or non-compliance
- Help review stakeholder/client feedback and respond to any quality assurance complaints or issues in a timely and efficient manner
- Support quality testing performed for business function quality control and transformation lead quality control post completion of an activity/process
- Help develop and execute Monitoring and Testing for controls, including control design assessment and design of operational effectiveness for monitoring & testing tools, monitoring/testing design assessment, and execution of monitoring/testing tool
- Support reporting on quality control outcomes and control effectiveness to top management and relevant stakeholders
- Stay up-to-date with the latest quality assurance testing tools and strategies
- Have a good understanding of the Citi Risk & control framework and the underlying fundamentals on Risk Management
- Help teams involved in the end-to-end monitoring of the controls as defined in Risk Management policy
- Participate in the review and challenge process, on the effective design and management of controls to mitigate risks as required by the Control Standards, including implementation and operation, conducting the control monitoring, handling deficiencies, and escalating issues for resolution.
- Support to ensure that risk and control responsibilities and accountabilities are embedded within Central Testing Utility
- Involve in Control & Monitoring Design Assessment (CMDA) meetings and provide help in drafting the procedures.
- Identify any monitoring breaks and suggest enhancements
- Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of teams and create accountability with those who fail to maintain these standards
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Qualifications
- Experience in operational risk management, compliance, audit, or other control-related functions in the financial services industry.
- Ability to identify, measure, and manage key risks and controls.
- Strong knowledge in the development and execution for controls.
- Proven experience in control related functions in the financial industry.
- Proven experience in implementing sustainable solutions and improving processes.
- Understanding of compliance laws, rules, regulations, and best practices.
- Understanding of Citi’s Policies, Standards, and Procedures.
- Strong analytical skills to evaluate complex risk and control activities and processes.
- Strong verbal and written communication skills, with a demonstrated ability to engage at the senior management level.
- Strong problem-solving and decision-making skills
- Ability to manage multiple tasks and priorities.
- Proficiency in Microsoft Office suite, particularly Excel, PowerPoint, and Word.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Education
- Bachelor's/University degree, Master's degree preferred
Job Family Group
Controls Governance & Oversight
Job Family
Quality Assurance, Monitoring & Testing
Time Type
Full time
Most Relevant Skills
- Analytical Thinking
- Assurance Strategy
- Constructive Debate
- Controls Assessment
- Controls Lifecycle
- Digital Skills (Including AI)
- Policy, Procedure, and Regulation
- Risk Remediation
- Stakeholder Management
Other Relevant Skills
For complementary skills, please see above and/or contact the recruiter.
Citi is an equal opportunity employer
Qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
View Citi’s EEO Policy Statement and the Know Your Rights poster.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills