Medik8
Quality Assurance Team Leader (Lab)
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At Medik8, we are setting new standards in quality and innovation. As our global presence continues to expand, we are looking for a Quality Assurance Team Lead to join our team based at our Innovation Centre in Aylesbury.
The Role
In this full-time, onsite role, you will lead a team of three Quality Assurance Operatives, supporting their development while ensuring our award-winning skincare meets exacting quality and regulatory standards. Working hands-on across operational quality and laboratory compliance, you will play a key role in maintaining our quality-first culture.
This role will be site-based, Monday to Friday.
For this opportunity, we are offering up to £32,000-£35,000 per annum.
Key Responsibilities
- Lead, coach, and support the day-to-day work of operational quality staff and laboratory analysts.
- Ensure regulatory compliance by reviewing documentation against QMS and GMP requirements.
- Perform physical and chemical conformity testing on in-house manufactured products, including pH, viscosity, density, and FTIR.
- Conduct retest activities, extend raw material expiry dates, and manage routine environmental monitoring, swabbing, and water purity sampling.
- Raise Out of Specification (OOS) reports, initiate root-cause investigations, and manage CAPAs and deviations alongside R&D and Blending teams.
- Act as the primary point of contact for external microbiology testing laboratories.
- Conduct microbiological risk assessments for cleanroom environments and drive continuous improvement initiatives.
What We Are Looking For
Essential
- Demonstrable supervisory experience within a regulated laboratory or operational environment.
- Strong working knowledge of GMP, QMS/eQMS, deviations, and CAPA processes.
- Hands-on capability with analytical testing (pH, viscosity, FTIR) and routine hygiene monitoring.
- Proven leadership skills with a supportive, team-focused approach.
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Desirable
- Background within cosmetics, pharmaceutical, or high-care manufacturing environments.
- Experience managing external testing providers and laboratory purchase orders.
About us
Founded in 2009 by UK scientists and brothers, we are a British, B Corp™ certified skincare brand renowned for clinical results without compromise. Our mission is to simplify the route to great skin through our pioneering CSA Philosophy®: Vitamin C plus Sunscreen by day, and Vitamin A by night.
Culture & Benefits
We are a team of collaborative go-givers fuelled by a purpose-driven mentality. Innovation is at our core; we pride ourselves on doing everything in-house, challenging the norm and pushing the boundaries of possibility. We work with integrity and agility, ensuring our commitment to sustainability and quality is never compromised. Above all, we believe in community. Our diverse talents work cross-functionally because we know we achieve more together. It’s just who we are!
Some of the perks of being part of the Medik8 team include:
- Wellbeing: 25 days holiday + bank holidays, Flexible & Hybrid working, Private Medical Insurance, Mental Health support.
- Rewards: 75% Discount + Annual Product Allowance, Annual Performance Bonus, Long Service Awards.
- Growth: Up-skilling support, regular Lunch & Learns, Flexible Career opportunities.
- Impact: 2 Volunteering days per year, Matched Charitable Giving Scheme.
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Want to do a little more research before you apply?
Head over to our main careers page to find out more about the team and our values. You can also find out more about us on LinkedIn, Glassdoor & Instagram.
Our BCorp Commitment to JEDI (Justice, Equity, Diversity & Inclusion)
At Medik8, we are committed to cultivating a diverse, equitable, and inclusive workplace where every individual feels respected, valued, and empowered. We believe a rich tapestry of backgrounds, cultures, and perspectives fuels the innovation behind our products.
Research shows many candidates only apply if they meet 100% of a job description, however, we use the "60% Rule": if you meet over 60% of the requirements and have the passion to learn the rest, we want to hear from you.
Our Inclusive Hiring Standards:
- Fair Chance Hiring: To support systemic justice, we do not request criminal record or credit checks during the application stage (unless legally required for the role).
- Blind Recruiting: We use anonymised CV screening to focus purely on your talent and reduce bias.
- Disability Confident: As a Level 2 employer, we guarantee an interview to disabled applicants who meet the minimum role criteria.
- Immigration Integrity: We welcome all applicants within current Home Office guidance on sponsorship and Right to Work. We never artificially manipulate role scopes or salaries to meet requirements.
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