The Hain Celestial Group
Quality Assurance Technician
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Role: Quality Assurance
Location: Fakenham, Norfolk
Working Hours: Monday - Thursday 06:00AM - 18:00PM
Salary: £12.84 Per Hour
Are you passionate about food quality, food safety, and delivering products that customers can trust?
We're looking for a proactive and detail-focused Quality Assurance (QA) Technician to join our Technical team. This is an excellent opportunity for someone with experience in food manufacturing or FMCG who enjoys working in a fast-paced production environment and wants to play a key role in ensuring our products consistently meet the highest standards of quality and food safety.
As a Quality Assurance Technician, you'll be responsible for monitoring and maintaining food safety, quality, and legal compliance standards across our manufacturing operation. You will work closely with Production, Engineering, Supply Chain, and Technical teams to ensure products meet customer expectations and company standards.
Key Responsibilities
- Conducting routine quality inspections and product assessments throughout the manufacturing process.
- Monitoring production to ensure all products meet specification requirements.
- Carrying out product, water, and environmental sampling, testing, and recording results accurately.
- Supporting the investigation of quality issues and implementing corrective actions.
- Maintaining quality records, documentation, and traceability information.
- Supporting customer, internal, and third-party audits.
- Monitoring hygiene and environmental standards across site.
- Managing organoleptic taste panels and reporting findings.
- Supporting product investigations, customer complaints, and recall activities where required.
- Promoting a strong food safety and quality culture throughout the business.
- Identifying and reporting health and safety concerns.
- Verifying equipment checks, including metal detectors, x-ray systems, and checkweighers.
What You Will Need For The Role
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We're keen to hear from candidates who have:
- Experience within a food manufacturing or FMCG environment.
- A good understanding of HACCP, GMP, food safety systems, and quality standards.
- Strong attention to detail and excellent organizational skills.
- Good communication skills, both written and verbal.
- The ability to work independently and collaboratively.
- Competency using Microsoft Office and quality documentation systems.
- A flexible approach to working hours, including occasional day and night shift cover when required.
- Confidence to make decisions and stop production where food safety or quality standards may be compromised.
Desirable Experience
- Previous experience working in a QA or Technical role.
- Knowledge of food manufacturing processes and environments.
What can we offer you?
- Option to purchase additional annual leave
- A day off work to support our charity partners
- Flexible working options
- Pension
- Medical benefit
- Access to a HUB that offers many discounts from a range of suppliers and retailers
About The Hain Celestial Group
Hain Celestial Group is a leading health and wellness company whose purpose is to inspire healthier living for people, communities, and the planet through better-for-you brands. For more than 30 years, our portfolio of beloved brands has intentionally focused on delivering nutrition and well-being that positively impacts today and tomorrow. Headquartered in Hoboken, N.J., Hain Celestial’s products across snacks, baby/kids, beverages, meal preparation, and personal care, are marketed and sold in over 75 countries around the world. Our leading brands include Garden Veggie™ snacks, Terra® chips, Garden of Eatin’® snacks, Earth’s Best® and Ella’s Kitchen® baby and kids foods, Celestial Seasonings® teas, Joya® and Natumi® plant-based beverages, Greek Gods® yogurt, Cully & Sully®, Imagine® and New Covent Garden® soups, Yves® and Linda McCartney’s® (under license) meat-free, and Alba Botanica® natural sun care, among others.
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Hain Celestial UK
In the UK, Hain is one of the UK's leading food companies. We create food and drink products with natural goodness at their core. We're the business behind a host of household brands - Hartley's jams and jellies, Sun-Pat peanut butters, New Covent Garden Soup Co., Linda McCartney's meat-free food, and Yorkshire Provender to name a few. Nearly half of our business is private label - we create quality freshly prepared fruit and juices, desserts, soups, sweet spreads, and meat-free products for our retail partners.
Over our sites up and down the UK, we employ circa 1,200 people in roles within Production, Supply Chain, Product Development, Sales and Marketing, and through to our Finance, HR, IT, and beyond. Each of our colleagues is vital to our continued success. That's why we target the best talent, and help to develop them through the ranks.
Our Values
- Own It – I am empowered and accountable for improving Hain’s business results and impact
- Win Together – I collaborate with others to grow, deliver, and celebrate success.
- Foster Inclusion – I create an environment where everyone feels welcome, respected, and valued for their uniqueness.
- Be Curious – I explore ideas & insights with a growth mindset.
Our Purpose
To inspire healthier living for people, communities, and the planet through better-for-you brands.
Our Mission
To build purpose-driven brands that make healthier living more attainable by empowering our people, engaging our partners, and living our lives.
If you need reasonable adjustments made to the recruitment process, please let us know so we can support you in the right way.
If Hain sounds like the company you'd like to contribute your energy and enthusiasm towards, and come on an exciting journey with us, then we can't wait to hear from you!
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