Helping Hands Home Care
Quality Auditor
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Department: Compliance
Location: Nationwide
Compensation: £32,000 / year
Description
Extraordinary Care. Extraordinary Culture. Extraordinary Careers.
At Helping Hands, caring isn’t just what we do — it’s who we are. Since 1989, we’ve been supporting adults to stay safe, independent and comfortable in the place they love most: their own home. Today, we’re proud to be one of the UK’s largest and most trusted home care providers, and we continue to grow with purpose.
What you’ll do
- Plan and deliver internal audits across our organisation in line with our quality audit schedule.
- Evaluate services against CQC and CIW standards, offering clear, expert guidance on improvements.
- Identify trends, risks and opportunities, producing actionable reports that drive real change.
- Monitor and validate corrective actions, ensuring improvements are embedded and sustained.
- Support services preparing for regulatory and commissioner inspections, offering reassurance and expertise.
- Work closely with branch teams to ensure policies, procedures and quality standards are fully understood and consistently applied.
- Share best practice across regions, helping to build a culture of continuous improvement.
- Collaborate with internal teams — including L&D, HR and GDPR — to strengthen compliance and quality.
- Stay up to date with industry regulations, contributing to policy development and organisational learning.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
What you’ll bring
Essential:
- Strong knowledge of CQC and/or CIW regulatory frameworks.
- Proven experience in a compliance or quality role within health or social care.
- Confident auditing skills and the ability to write clear, practical reports.
- Excellent analytical and communication abilities.
- A highly organised, self-motivated and solution-focused approach.
- A genuine passion for person-centred care and service improvement.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Desirable:
- Diploma in Health & Social Care.
- ISO 9001 Lead Auditor qualification (or equivalent).
- Diploma in Quality Assurance or IOSH certification.
Why Helping Hands?
- Fully remote role with flexible working.
- A supportive, experienced quality team that values collaboration and shared success.
- The chance to shape national standards and make a meaningful impact on care quality.
- Professional development opportunities to help you grow and thrive.
- A respected brand with over 150 branches nationwide.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills
Location