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Quality Auditor
Department: CSG - Business Operations (Audit / Risk / Client Account Management / Finance / People / Procurement / Property and Facilities / Sales and BD / IT)
Employment Type: Permanent
Location: Remote - England and Wales
Description
Are you an analytical professional with a keen eye for detail and a passion for quality improvement?
We are looking for an Audit & Risk Auditor to join our established CSG Audit & Risk Team, part of the wider CSG Operations Hub. This team plays a vital role in managing compliance, quality, and risk across the business, helping to ensure that services are delivered consistently and to the highest standards.
As an Auditor, you will work closely with colleagues across the firm to evaluate matter files against agreed criteria, identify trends and opportunities for improvement, and help drive best practice across a range of business areas. Full training will be provided, making this an excellent opportunity for someone looking to develop a career in auditing, quality management, or compliance.
About the team:
The CSG Audit & Risk Team consists of 10 dedicated auditors who assess quality and compliance across the business. The team works collaboratively across all CSG functions and offers flexibility to work both remotely and from office locations when required.
All audits follow a structured and consistent methodology, ensuring accuracy, objectivity, and fairness in every review.
What you will do?
Initially, you will:
- Conduct audits and evaluations of files against agreed criteria across different service lines, products, and clients
- Accurately record audit findings and outcomes
- Assist in producing reports highlighting compliance levels, risks, trends, and areas for improvement
- Work collaboratively with colleagues to maintain audit quality and consistency
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As you develop within the role, you will also:
- Coordinate audits from planning through to completion
- Prepare audit documentation and manage audit logistics
- Liaise with internal stakeholders and clients throughout the audit process
- Host audit review meetings with the wider Audit & Risk Team
- Produce and present final audit reports
- Lead feedback discussions with stakeholders regarding audit findings
- Agree and monitor corrective actions to address identified issues
- Support follow-up reviews to ensure corrective actions have been effectively implemented
Who you are
We are looking for someone who is:
- Highly organised and able to manage multiple priorities simultaneously
- Analytical and comfortable reviewing information against defined criteria
- Confident making decisions and presenting findings
- An effective communicator with strong written and verbal skills
- Able to work independently while contributing positively to a team environment
- Flexible, adaptable, and open to continuous learning
- Comfortable providing and receiving constructive feedback
- Professional and objective in their approach
Essential Requirements
- A minimum of 5 GCSEs (including English and Maths at Grade C/4 or above) or equivalent, or at least two years' experience working in a professional environment
- Good IT skills, including Microsoft Office applications
- Strong organisational and workload management skills
- Excellent interpersonal and communication skills
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Desirable Experience
While not essential, the following would be advantageous:
- Knowledge of the Civil Procedure Rules (CPR)
- Previous file handling experience
- Exposure to auditing, quality assurance, compliance, or risk management activities
What's in it for you?
- High levels of flexibility and a great work life balance - https://www.dacbeachcroft.com/en/Work-with-us/Whats-in-it-for-you
- A well-rounded remuneration package (which includes private medical insurance, income protection insurance and discounted gym membership, amongst many other benefits)
- Opportunities for growth and progression including professional funding
- In person and remote social events
- Opportunity to get involved in a range of Environmental, Social and Governance (ESG) activities
We are dedicated to building a diverse, inclusive and authentic workplace, which aligns closely to our cultural principles (Determined, Clear, Creative and Supportive). If you are excited about this role and being part of our culture, but your past experience does not align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles!
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