Moorfields Eye Hospital, London, Fellowship
Quality Compliance Officer
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YOU MAKE US MORE
Join Moorfields Eye Hospital NHS Foundation Trust
At Moorfields, people’s sight matters—and so do the people who make it possible.
For over 200 years, Moorfields has been at the forefront of ophthalmic care, research, and education. With more than 2,300 dedicated team members and over 700,000 patients seen annually across our City Road site and 22 networked sites, we are proud to be a global centre of excellence.
We're also a vibrant community where kindness, equity, and excellence shape every aspect of our work. Whether it’s pioneering research through our partnership with UCL Institute of Ophthalmology and Moorfields Biomedical Research Centre or training the next generation of global eye care leaders, we’re united by one mission—delivering world-class eye health, sustainably and at scale.
And we’re just getting started.
From 2027, we’ll move to our brand-new Oriel site in St Pancras, Camden—a state-of-the-art centre that will unite eye care, research, and education under one roof. This groundbreaking facility, developed in partnership with UCL Institute of Ophthalmology and Moorfields Eye Charity, will enable transformative innovation and collaboration like never before.
Could you be part of this future? Make us more.
Job Overview
An exciting opportunity has arisen for a confident, motivated, and conscientious individual to join Moorfield's Eye Hospital NHS Foundation Trust as a Quality Compliance Officer within the Ophthalmology and Clinical Support Services (O&CSS) Division.
This pivotal role supports departments to maintain regulatory compliance and accreditation. Reporting to the Quality Manager for O&CSS, the post holder will play a key role in ensuring the division meets wider governance and patient safety objectives.
Moorfield's Eye Hospital is working in partnership with University College London (UCL) to deliver a new world-leading Centre for Eye Health in St Pancras, due to open in summer 2027. As part of the move, O&CSS departments are undertaking significant change, including the review, transfer, and re-establishment of licences, permits, certifications, and accreditations to ensure ongoing compliance and service continuity.
Please note: We reserve the right to close this vacancy early if we receive a high volume of applications. We therefore encourage interested candidates to submit their application as soon as possible.
Main duties of the job
The Quality Compliance Officer will play a critical role in this transition. Working closely with department leads, you will support the maintenance and continual improvement of quality management systems and help ensure compliance is maintained, risks are effectively managed, and disruption to patient services is minimised.
This is a unique opportunity to contribute to a major transformation programme within a globally recognised specialist Trust, where your work will have a lasting impact on patient care and service delivery.
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Working for our organisation
What’s in it for You?
At Moorfield's, we invest in you—your growth, your wellbeing, your future.
You’ll Join a Flexible, Supportive Organisation Offering
- Competitive salary (including high-cost area supplement)
- Membership of the NHS Pension Scheme
- 24/7 independent counselling support
- Career-long learning and development opportunities
- Excellent transport connections
- Access to NHS and Blue Light discount schemes
- Free Pilates classes
- Full support and training to develop your skills
And so much more! To see the full range of benefits we offer please view our Moorfield's benefits leaflet.
Detailed Job Description And Main Responsibilities
- Support the management of a quality framework for Life Sciences, Electrophysiology, and Imaging departments
- Be familiar with the departments relevant statutory requirements, the clinical governance, risk management, and quality audit policies and procedures
- Ensure the quality systems comply with applicable regulations or standards, specifically ISO 15189, IQIPS, and BS70000, and manage the implementation of any new or revised standards
- Act as an official internal auditor for the departments
- Assist with the management and implementation of all documents including quality policies and procedures using I-passport electronic quality management system
- To participate in and provide information about the functioning and effectiveness of the Quality Management System at applicable meetings
- Oversee the quality KPIs for the departments, producing quality reports and trend analysis
- Responsible for developing, maintaining, and embedding a Quality Culture throughout Life Sciences, Electrophysiology, and Imaging departments
- The post holder will be required to work independently and be responsible for their own day-to-day planning and organisation required to fulfil the duties and responsibilities of the post
Full JD and person specification attached
Some travel between City Road and the new Oriel St Pancras site may be required until the City Road move has been completed.
Person specification
Education / Qualification
Essential criteria
- Educated to Degree level
- Auditor qualification or evidence of auditor training
Desirable criteria
- ISO qualification or experience with relevant standards
Knowledge and Experience
Essential criteria
- Experience of working to ISO standards or regulatory compliance
- Experience of working to statutory and organisational guidelines and procedures
- Experience of conducting audits and implementing actions
- Experience of presenting information to audiences in a variety of formats
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Desirable criteria
- Experience in managing a QMS
- Experience in using an eQMS
Due to the nature of this position, employment is subject to proof of eligibility to work in the UK, completion of a satisfactory DBS disclosure, and two references. We do not offer visa sponsorship for roles unless clearly stated in our adverts, so please consider this before applying.
Our commitment to equality, diversity, and inclusion is at the heart of our organisational culture. As part of our pledge to take positive action in recruitment, we encourage applications from under-represented candidates including BAME (Black, Asian, and Minority Ethnic) and Disabled candidates as we work towards a representative workforce that is able to provide the quality, the dignity and respect and to deliver above and beyond.
Moorfields is a flexible working friendly organisation, and we are committed to helping our employees achieve a work-life balance that is beneficial for health and wellbeing, motivation levels, and job satisfaction. Every employee of the Trust has the right to request to work flexibly. Please speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.
If we receive sufficient applications, we will close this ad prior to the closing date. You are advised not to delay submitting your completed application.
If you would like to discuss any reasonable adjustments before applying or would like an accessible version of any recruitment documents, please contact the recruitment team at moorfields.recruitment@nhs.net.
Moorfields Eye Hospital does not charge applicants any recruitment or sponsorship fees. Our website and published contact details are the only authorised channels for applications and verification of job offers.
https://www.moorfields.nhs.uk/work-for-us
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties, and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020, and as such, it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
- Job Description Band 6 QCO (PDF, 304.6KB)
- Person Specification Band 6 QCO (PDF, 176.6KB)
- MEH Staff Benefits (PDF, 919.1KB)
- MEH Privacy Notice (PDF, 138.0KB)
Apply online now
Further details / informal visits contact
- Name: Joanne Ball
- Job title: Quality Manager O&CSS
- Email address: joanne.ball9@nhs.net
- Telephone number: 0792 1058771
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