Quality Engineer

Continuous Improvement

• Lead and participate in CI projects, and in conjunction with project team members, clearly communicate project outcomes so that the production technicians can implement and sustain process and operational changes.
• Attend each CI workshop as either facilitator or team member; taking ownership of all team inputs as required.
• Assist with the implementation of all CI actions by area, communicating results, allocating and requesting resources, or determining further expectations.
• Support the team members with consistent, clear and engaging communication of project outcomes and supply consistency of audit systems to maintain results.
• Ensure lessons learned from all aspects of the role are effectively communicated to the relevant areas of the business to ensure companywide process improvements are known, understood, and acted upon.
• For this role there will be a close working relationship with the Engineering and Manufacturing Departments as well as acting as both customer and supplier liaison for quality related issues.

Quality Systems

• Work closely with the Quality Systems Engineer to audit and improve business and production processes.
• Have a deep knowledge of ISO 9001 (or AS9100) as well as industry specific standards.

Outcomes and Objectives for the Role

• Maintain Yield for all Windows and Lens Products >95%
• Familiarisation with products & value streams, people, and processes.
• Familiarisation with APQP Documentation for Windows, Lenses and Filters Value Streams.
• Monitor Yield and COPQ and make recommendations for 8D projects.
• Own and Maintain APQP Documentation for either Windows or Lenses Value Streams. Implement robust inspection gates based on known risks and process capability.
• Monitor and improve process performance in respect of quality compliance - >95% Yield and <2% COPQ cost.
• Lead problem-solving and CI projects for your allocated Value Stream.
• Ensure Customer Returns Remain <1% of Product Shipped for each Value Stream.
• Ensure COPQ remains below 2% of shipping’s for each Value Stream.

Desired Key Competencies and Skills

• An Engineering Degree in a STEM subject. Preferred: Quality, Mechanical, Industrial or Manufacturing Engineering.
• Proven Knowledge of New Product Introduction processes.
• Advanced Product Quality Planning (APQP).
• Failure Mode Effects Analysis (FMEA) for Risk Management.
• Control Plans.
• Measurement System Analysis (MSA).
• First Article Inspection Reports.
• Strong Problem-solving skills using the 8D Methodology (or Similar).
• Ability to interpret complex engineering drawings and GD&T specifications.
• Competent in Project Management.
• Proven Knowledge of Lean practices.
• Knowledge and understanding of ISO 9001.
• Ability to audit business and production processes.
• Assist and/or lead training of quality standards and expectations to production staff.
• Be self-driven to learn new skills and take on responsibilities.
• Competent in the use of computer systems.
• Essential: Microsoft Office.
• Paint a compelling picture of the vision and strategy to motivate others into action.
• The ability to lead and motivate to get the most from your team and peers.
• Highly analytical mindset with the ability to visualise complex data sets.
• Clear technical writing skills for reporting and confident presentation skills when speaking to stakeholders or customers.
• Ability to influence shop floor operators, engineering teams, and executive management without direct authority.
• Keep up with current and developing manufacturing and engineering trends that concern product quality.
• Occasional Travel to suppliers and customers will be required in this role.

The responsibilities listed above are not intended to be an exhaustive list of all tasks to be performed. Additional duties are likely to be required as directed by the Employee’s Manager.