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About Safran
Safran is an international high-technology group operating in the fields of aerospace (propulsion, equipment, and interiors), space, and defense. Present on every continent, the Group employs 110,000 people and generated €31.3 billion in revenue in 2025. Safran holds, either independently or through partnerships, leading global or European positions in its markets.
About Safran Seats
With more than one million seats installed across the fleets of the world's leading airlines, Safran Seats is one of the global leaders in passenger, crew, aircraft, and helicopter seating, delivering innovative, high value-added solutions.
Role Overview
In this role, you will have responsibility to assure the quality of products throughout the product lifecycle quality assurance, through the complete manufacturing process, and take responsibility for ensuring that processes and procedures are in place and adhered to in relation to product quality. Here, you will support the operational throughput to ensure the required deliverables are completed on time and to the customer's specification and quality standard.
Responsibilities
- Responsible for managing all T&A for the team, being the point of contact for Operations Quality in the respective areas.
- Contributes towards interface/interaction with Customers and cross-functionally.
- Product Release (EASA and CAA Form 1) Signatory.
Key Responsibilities and Duties
- Working closely with the Operational Manager as well as other quality teams to define quality objectives in line with company objectives.
- Ensuring that the appropriate action plans are implemented and carried out and measure their effectiveness.
- Conducting audits and OJT in accordance with regulations, company procedures, and customer requirements.
- Supporting and maintaining the implementation validation process.
- Supporting in-production quality aspects.
- Supporting an environment of continuous improvement.
- Analysis of all data to develop quality improvement plans, ensuring their effectiveness and efficiency.
- Ensuring that products and services delivered to the customers have gone through the appropriate manufacturing/repair/validation process by:
- Defining, updating, and ensuring compliance with key points for achieving quality.
- Ensuring the due processing of customer dissatisfaction, non-compliance (production), and/or deviations from maintenance data (MRO).
- Ensuring that the necessary quality-related accreditations, special procedures, and measurement devices/systems are in place and properly managed.
- Managing the quality of outsourced production or MRO service providers (offloading or interoperation).
- Acting as a point of contact for internal customers, representatives of external customers, and partners for all aspects of operations quality.
- Undertake QRQC (8D) as required to support timely operational throughput as required.
- Provide coaching and mentoring to individuals in the operational areas for in-production quality requirements.
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Essential Skills
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- HNC/HND or equivalent in an Engineering Discipline.
- In-depth understanding and/or experience in utilizing QA Tools such as APQP, PPAP, MSA, SPC, Control Plans, FMEA, Poke Yoke, and RCCA.
- Line Management experience.
- 8D Report writing.
- Sound Engineering/Quality background with experience of Quality Engineering in the Aerospace/Defence industry.
- Experienced Quality Engineer within with Internal Design Teams.
- In-depth understanding of regulatory, international, and aerospace quality management standards.
- Strong interpersonal skills with the ability to initiate and maintain relationships with challenging international suppliers and manage frequent interactions with Senior Management and other internal customers.
- Ability to challenge individuals at all levels to ensure compliance to business processes and standards.
- Excellent problem-solving and analytical skills.
- Competent/Confident communicator with an ability to establish good working relationships across all departments and with Customer and Regulatory Authority at all levels.
Desirable Skills
- Experience in managing HSE risks and flight safety risks. Internal Auditor AS9100 trained.
- Experience within the Aerospace industry, preferably interiors.
- CQI member.
- Production experience.
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