Quality, Risk & Compliance

• Assist with logging and tracking clinical incidents, complaints, risks, and other governance matters.
• Support audits, quality reviews, and compliance checks.
• Maintain appropriate records and supporting evidence for governance and compliance activities.
• Assist with monitoring actions arising from audits, incidents, and governance reviews.
• Support the Quality & Governance Manager with the maintenance and development of governance processes.

Radiologist Compliance & Onboarding

• Work closely with the Recruitment & Engagement team to support radiologist onboarding and compliance processes.
• Maintain accurate trackers for professional registration, mandatory training, appraisal, and other compliance requirements.
• Review and monitor outstanding documentation.
• Follow up with relevant colleagues and radiologists where information is outstanding.
• Escalate any significant delays or compliance concerns to the Quality & Governance Manager.
• Ensure compliance information is recorded accurately and maintained in line with ARI processes.

Working Across the Business

• Liaise with clinical, service delivery, recruitment, and operational teams to support governance requirements.
• Develop positive working relationships with radiologists, clinical leads, and other stakeholders.
• Provide administrative cover for other governance activities when required.
• Support the team with new projects and initiatives as the business develops.
• Identify opportunities to improve administrative processes and systems.
• Contribute to a positive culture of quality, safety, integrity, and continuous improvement.

About You

We are looking for someone who is:

• Highly organized, reliable, and detail-oriented.
• Experienced in administration, governance, quality, or compliance support.
• Confident working independently and taking ownership of tasks.
• Excellent at producing accurate and professional documents.
• A clear and effective communicator, both verbally and in writing.
• Comfortable handling confidential and sensitive information.
• Able to manage several priorities and meet deadlines.
• Proactive, practical, and willing to learn.
• A supportive and approachable team member.
• Someone who takes pride in accuracy, consistency, and high standards.

Essential Experience & Skills

• Previous experience in administration, governance, quality, compliance, or a similar role.
• Excellent knowledge of Microsoft Word, Excel, PowerPoint, and Outlook.
• Strong organizational and time-management skills.
• Excellent attention to detail.
• Advanced word-processing and document formatting skills.
• Experience maintaining spreadsheets, trackers, and electronic records.
• Ability to maintain confidentiality and handle sensitive information appropriately.
• Good written and verbal communication skills.
• Ability to work effectively with colleagues across different teams.
• Ability to remain calm and professional when dealing with challenging situations.
• Ability to work to deadlines in a busy environment.

Desirable Experience

Experience in any of the following would be an advantage:

• Healthcare or teleradiology.
• Quality and clinical governance.
• Healthcare compliance.
• Radiologist onboarding or credentialing.
• Professional registration and mandatory training processes.
• Audit and quality improvement.
• Data protection and confidentiality.
• Working with multidisciplinary teams.

Healthcare or radiology governance experience is desirable but not essential. Training and support will be provided to the right candidate.

Working Arrangement

This is a hybrid role, providing flexibility to work remotely while requiring attendance at the office when needed for business purposes.

Office attendance may be required for team meetings, training, governance activities, collaboration with colleagues, and other business requirements.

Career Development & Growth

ARI is a growing international teleradiology organization, and this role provides an opportunity to develop alongside the business. As our UK operations and governance requirements continue to grow, there will be opportunities to:

• Develop your knowledge and experience in healthcare quality and governance.
• Take on additional responsibilities as the team and business expand.
• Contribute to new governance and compliance projects.
• Develop your skills through training and practical experience.
• Progress within the Quality & Governance function as opportunities arise.

We are looking for someone who wants to build their experience and grow with the organization.

Why Join ARI?

At ARI, quality, safety, and patient care are at the heart of what we do. You will have the opportunity to work with clinical and operational teams across an international healthcare organization and play an important part in supporting safe, effective, and high-quality teleradiology services.

If you are organized, detail-focused, and looking for an opportunity to develop your career in quality and governance within a growing healthcare organization, we would like to hear from you.