NHS Highland
Quality Improvement Practitioner

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Exciting Opportunity within Quality Improvement Team
An exciting opportunity has arisen to join the Quality Improvement (QI) Team within NMAHP, supporting delivery of an ambitious and evolving workplan across NHS Highland and the Health and Social Care Partnership. The postholder will contribute to a wide range of improvement activity, including delivery of QI training, supporting frontline teams to design and implement improvement projects, and contributing to key national programmes such as the Scottish Patient Safety Programme and Excellence in Care.
Role Requirements
The successful candidate will have demonstrable experience in quality improvement, including delivering training and coaching staff in QI methodology. A strong ability to analyse, interpret and present data for the purposes of quality improvement and assurance is essential, including an understanding and practical use of Statistical Process Control (SPC) and run charts. Candidates should be confident translating data into meaningful insights to support decision-making and drive sustainable improvement in practice. A relevant QI qualification and experience of working within a healthcare setting are required.
Person Specification
- Enthusiastic, curious, innovative and motivated individual
- Strong team player
- Committed to continuous learning and development
- Collaborative with multidisciplinary teams
- Support a culture of quality and safety
Work Location
- Work base for this post will be Assynt House, Inverness
- Attendance at team meetings in this location every other week
- Home working and/or working flexibly from a different NHS location at other times will be considered and supported where possible
- Travel on an ad hoc basis within the NHSH board area and at times to national meetings across Scotland will also be part of this role
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Additional Information For Candidates
- For more information please contact Esther Dickinson; email:
- NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society.
- Please note that this vacancy may close before the advertised closing date if a high number of applications are received. Early application is therefore advised.
- Please ensure the address on your application form reflects your current place of residence for your present workplace and can be verified through your identification documents.
- Applications are welcome from Gaelic speakers. / Tha fàilte air tagraidhean bho luchdlabhairt na Gàidhlig.
- You should apply for this post by completing the application process on Jobtrain.
- DO NOT upload a CV as this will not be used for short listing purposes
- Posts close at midnight on the indicated date
- For help to complete an application on Job Train please follow this link:
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- Please note that our correspondence method is by e-mail, therefore please ensure you enter your email address accurately
- Please check your e-mail regularly (including junk folders) and also your Jobtrain account for updates
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- Once you have submitted your application form you will be unable to make any amendments
- Some of our vacancies are for internal candidates only. If you are a member of staff, please ensure you update your Jobtrain profile to reflect that you are employed by NHS Highland


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About NHS Highland
NHS Highland is geographically the largest of the 14 regional boards of NHS Scotland, covering an area of 12,500 square miles, across Highland and Argyll & Bute.
We employ over 10,700 people, making us one of the biggest employers in the area. As an organisation, we make a very significant contribution to the local economy.
Our staff are also important members of our communities. Our greatest asset is our workforce, and the way we go about our work comes from the values and behaviours we demonstrate on a daily basis. As a board we strive to ensure the environment is conducive to nurturing a positive culture, supported and delivered through.
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