Gooch & Housego Pheonix UK
Quality Inspector
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About Us
G&H is a world leader in optical designing, testing, and manufacturing. As experts in the technology of light, G&H works with customers to provide optical systems, assemblies, and components for demanding applications.
Headquartered in Ilminster, Somerset, UK, with primary operations in the USA and Europe, G&H is recognized for the breadth of our acousto-optic, electro-optic, crystal-optic, fiber optic, and precision optic products. G&H is recognized as the preferred source for OEMs in the life sciences, industrial, and aerospace and defense industries, with a history of quality and excellence that dates back over seventy-five years.
Our success is built on innovation, precision, and the talent of our people. We are committed to developing capability at every stage of a career, from apprenticeships and graduate pathways through to leadership development.
G&H | Phoenix, formally Phoenix Optical Technologies, is based at the heart of the North Wales optical manufacturing district in St. Asaph. Founded in 1991, G&H | Phoenix is an experienced, established, and trusted precision optical optics firm. G&H | Phoenix provides a full start to finish in-house service, from raw glass slab material, cut discs, and mouldings, right through to polished and coated finished optical parts, prisms, and assemblies.
The Opportunity
Join us as a Quality Inspector, where you'll be responsible for ensuring that all incoming materials, in-process components, and finished products meet customer, engineering, and quality requirements through inspection, measurement, testing, and accurate documentation.
The Quality Inspector plays a key role in maintaining product quality, customer satisfaction, and compliance with ISO 9001.
What You'll Be Doing
- Carry out incoming, in-process, and final inspection of optical components, assemblies, and finished products in accordance with customer drawings, specifications, inspection plans, and applicable ISO/AS9100 standards.
- Perform cosmetic and dimensional inspections using appropriate measuring equipment, ensuring products meet all customer and internal quality requirements.
- Conduct visual inspections to identify defects such as scratches, digs, chips, coating imperfections, and other non-conformities.
- Select inspection samples and perform measurement and testing activities in accordance with inspection procedures.
- Complete First Article Inspection (FAI) activities where required.
- Approve or reject incoming materials, work in progress, and finished products based on specification requirements.
- Raise Non-Conformance Reports (NCRs), record defects, and support Material Review Board (MRB) activities where required.
- Verify reworked products meet specification before release to the next manufacturing stage or customer.
- Maintain full product traceability by accurately completing inspection reports, batch records, FAIR documentation, and quality records.
- Record inspection results, non-conformances, rework, and scrap data within company quality systems and databases.
- Work closely with Production, Engineering, and Quality teams to communicate inspection findings and support investigations into quality issues.
- Assist with root cause analysis, corrective actions, and continuous improvement activities to reduce defects and improve product quality.
- Carry out process and product audits as required to support compliance with the Quality Management System.
- Ensure measuring equipment is handled correctly, maintained in good condition, and reported for calibration or repair where necessary.
- Handle delicate optical components safely, including cleaning, waxing, and unwaxing of components where required.
- Maintain a clean, safe, and organized working environment in accordance with Health & Safety, Environmental, and Quality procedures.
- Adhere to all company policies, procedures, and legal requirements while promoting the company's values of Customer Focus, Passion, Unity, and Precision.
- Participate in training and development activities to maintain and improve technical knowledge and inspection skills.
- Undertake any other reasonable duties appropriate to the role as requested by the Quality Manager and Quality Engineer.
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What You Bring
We're ideally looking for someone with previous experience in a similar Quality Inspector role, within a precision manufacturing environment.
- Awareness of ISO 9001 & AS9100 Quality Standards
- Working knowledge of Microsoft Office applications
- Excellent level of numeracy and literacy
- Strong organizational skills
- Critical thinking and problem solving
- Punctual and adaptable
- Flexible approach to working and shift patterns
- Willingness to learn and develop skills
- Attention to detail
- Ability to work in a fast-paced environment and to meet deadlines
- Must be able to undertake and pass company eye test (aided or unaided)
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Why Join Us at G&H
As well as a competitive salary, we also offer the following benefits:
- Shift premiums
- 25 days holiday plus bank holidays
- Opportunities for training and progression
- Pension: Matched company contributions of 5% with optional salary exchange
- £500 referral bonus if you successfully refer someone to work at G&H (subject to terms and conditions)
Notes
This job description is not intended to be exhaustive in every respect, but rather to clearly define the fundamental purpose, responsibilities, and dimensions for the role. Therefore, this job description does not describe any individual role holder. In addition to the contents of this job description, employees are expected to undertake any and all other reasonable and related tasks allocated by their line manager.
The Company is committed to providing equal employment opportunities for all employees and applicants for employment. The Company does not discriminate in employment opportunity or practices on the grounds of gender, race, religion or belief, age, disability, sexual orientation, gender identity, protected veteran status, or any other characteristic protected by national laws under which the Company operates.
Potential candidates should be aware that many of the employment roles at Gooch & Housego are subject to government security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities that you may have previously held, and your place of birth, could restrict the roles you are eligible to perform within the organisation.
All UK applicants must, as a minimum, be able to successfully complete security vetting to the UK government’s Baseline Personnel Security Standard, which includes a criminal record check being performed. Many roles may also require higher levels of security vetting to be completed, where applicant
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