Michael Page
Quality Manager
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Quality Manager
As a Quality Manager in the industrial and manufacturing sector, you'll ensure the production processes and products meet quality standards, helping the business operate efficiently. Based in Deeside, this role involves maintaining compliance, implementing improvements, overseeing quality control procedures, developing people, and leading a team.
Client Details
Our client is a growing SME manufacturing business, based in Deeside.
Description
- Lead and develop the site quality team, including Quality Inspectors and the Quality Technician.
- Maintain, review, and continually improve the ISO 9001:2015 Quality Management System.
- Ensure the business remains prepared for certification, surveillance, customer, and internal audits.
- Plan and conduct internal audits, coordinating evidence, and ensuring actions are completed.
- Establish, monitor, and report on quality objectives, risks, trends, and key performance indicators.
- Manage Non-Conformances Reports (NCRs), product defects, process failures, customer complaints, and supplier quality issues.
- Lead root-cause investigations and ensure corrective actions are implemented and reviewed for effectiveness.
- Liaise with customers, suppliers, auditors, operational teams, and senior management on quality matters.
- Conduct supplier audits and support supplier performance monitoring.
- Oversee inspection activities, calibration records, traceability, and product conformity documentation.
- Develop and control quality procedures, work instructions, inspection plans, and process documentation.
- Provide practical quality guidance to engineering, manufacturing, and operational teams.
- Promote a positive quality culture and support quality-related training across the business.
- Provide quality input into management reviews, operational meetings, and SHEQ reporting.
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Profile
- Degree, HNC/HND, or equivalent higher-level qualification in Quality Management, Engineering, Manufacturing, Mechanical Engineering, or a related technical discipline.
- You will be a leader - heading up a manufacturing quality department.
- Lead Auditor qualification for ISO 9001:2015 or proven equivalent experience in managing internal and external quality audits.
- Recognised qualification or formal training in quality management systems, root cause analysis, corrective action processes, and continual improvement methodologies.
- Strong working knowledge of ISO 9001:2015 requirements, with experience maintaining or improving a certified Quality Management System.
- Proven experience in a quality management role within an engineering, manufacturing, fabrication, machining, welding, or inspection environment.
- Experience managing quality teams, including inspectors, technicians, or quality engineers.
- Practical knowledge of inspection control, product conformity, calibration, traceability, supplier quality, non-conformance management, and customer complaint investigations.
- Competence in using quality performance data, audit findings, NCR trends, and customer feedback to drive improvement.
- Chartered Quality Professional status, CQI membership, Six Sigma Green Belt/Black Belt, or IOSH/NEBOSH awareness would be advantageous.
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Job Offer
- Excellent Salary and benefits
- Fantastic opportunity to run and grow a quality department
- Permanent position in a rapidly expanding manufacturing company
Desired Skills and Experience
- Quality Engineering / Manufacturing / Leadership
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