Norfolk and Norwich University Hospitals NHS Foundation Trust
Quality Manager - Oncology & Haematology
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Quality Manager - Oncology and Haematology Directorate
We are looking for an experienced, organised and motivated Quality Manager to join our Oncology and Haematology Directorate at Norfolk and Norwich University Hospital. This is an exciting Band 6 opportunity for someone who is passionate about quality, governance, patient safety and continuous improvement, and who wants to make a meaningful contribution within a specialist NHS service.
The post sits within a busy and highly specialist Directorate, supporting services that provide care for patients receiving Oncology, Haematology and Stem Cell Transplant treatment. The successful candidate will play a key role in ensuring that robust quality management systems are in place, maintained and developed across Clinical Haematology and Oncology. This includes supporting compliance with important national and international standards, including JACIE, BSI and Human Tissue Authority requirements.
This is a varied and influential role, offering the opportunity to work closely with clinical, scientific, nursing, administrative and managerial colleagues. You will help ensure that policies, procedures, audits, training, documentation and improvement systems are effective, accessible and embedded in everyday practice. The role requires someone who can interpret complex standards and requirements, translate them into practical systems, and support colleagues to understand and apply quality principles confidently.
Interview date: to be confirmed
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We are seeking someone with significant experience of quality management, ideally gained within a healthcare, laboratory, Oncology, Haematology, transplant or similarly regulated environment. You will need excellent attention to detail, strong communication skills and the confidence to work with a wide range of professional groups. The ability to manage competing priorities, analyse information, identify risks and support practical improvements will be essential.
In return, this role offers the chance to develop as a specialist quality management professional within a supportive Directorate committed to high standards, patient-focused care and continuous improvement. You will be encouraged to use your expertise to shape systems, influence practice and support services that have a direct impact on patient safety and experience.
If you are proactive, analytical and committed to improving the way services work, this is an excellent opportunity to bring your skills to a complex and rewarding NHS environment. You will be expected to demonstrate NNUH’s PRIDE values of People-focused, Respect, Integrity, Dedication and Excellence, and to contribute to an inclusive culture where staff are supported to learn, improve and deliver the best possible care for patients.
Join us at the Norfolk and Norwich University Hospital and be part of a workforce of over 10,000 staff!
The NNUH is one of the largest NHS trusts in the UK, providing first-class acute care for around one million people, living in Norfolk and surrounding areas. We are a teaching and research hospital, at the forefront of innovation, home to state-of-the-art facilities, such as the Quadram Institute. We are pleased to work closely with the University of East Anglia, providing teaching opportunities for our staff and placement opportunities for their students. We attract some of the best and leading professionals from across the country and are proud that our workforce represents 94 countries from across the world.
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We are a friendly, collaborative hospital, working with local services and home to N&N Hospitals Charity.
We can offer you the full range of NHS benefits/discounts and in addition:
- Flexible working hours
- Fast Track Staff Physiotherapy Service
- Multi Faith prayer room at NNUH Colney Lane site
- Discounted gym memberships
- Excellent pension scheme and annual leave entitlement
- Wagestream - access up to 40% of your pay as you earn it
- Free Park & Ride service direct to NNUH Colney Lane site
- Free 24-hours confidential counselling support
- On-site Nursery at NNUH Colney Lane
- On-site cafes offering staff discounts at NNUH Colney Lane
- Support in career development
- Flexible staff bank
- Salary Sacrifice schemes including lease cars, Cycle to Work scheme and home electronics
For further details / informal visits contact:
Name: Chris Grayston
Job title: Senior Operations Manager
Email address: Christopher.grayston@nnuh.nhs.uk
Telephone number: 01603 647645
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