Wood
Quality Manager
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Quality Manager
Location: Bedford
The Role
This is a pivotal leadership role responsible for safeguarding and enhancing the company’s quality management systems, maintaining key industry certifications, driving operational quality excellence, and ensuring compliance within highly regulated sectors. Proven experience operating within a regulated manufacturing environment is essential.
The successful candidate will provide strategic and operational leadership to the Quality and Inspection function, working collaboratively with Operations, Engineering, Production, and Commercial teams to ensure that products, processes, and systems consistently meet customer expectations, regulatory obligations, and business objectives. The role will champion a culture of continuous improvement, quality excellence, and operational discipline across the organisation.
What we can offer
- Meaningful and interesting projects delivered to high profile clients across the Energy Sector
- Flexible working arrangements that balance client, team and individual needs offering hybrid and remote working where relevant
- Commitment to Diversity and Inclusion; we are an organisation actively committed to diversity and inclusion across our business
- Competitive remuneration package with regular reviews to ensure we are rewarding at the right level in line with the market
- Flexible benefits package inclusive of 33 days annual leave (including public holidays), plus the potential for one additional ‘flex day’ per month. Further benefits include a generous contributory pension scheme, private medical cover, 4x base salary life insurance; all of these and more that can be adapted to suit your own lifestyle
- Commitment to continued professional development; development plans that are tailored to your individual needs and interests
- Global connections: join experts around the world who are at the leading edge of our industry, shaping the standards of our profession
- Energy Transition Academy; join a community of experts sharing your knowledge and gaining more exposure to a variety of existing and emerging energy systems – delivered by experts in their field
RESPONSIBILITIES
The Key Objective of this role are:
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Quality Management Systems
- Maintain and improve ISO 9001, ISO 14001, EN ISO 3834, and EN 1090 management systems
- Lead certification and internal audits, ensuring compliance with quality standards and customer requirements
- Drive corrective actions and continuous improvement initiatives
Quality Performance & KPI Management
- Manage and improve key quality metrics, including RFT, NCRs, COPQ, Supplier Quality, OTIF, and Customer Complaints
- Monitor performance, conduct root cause analysis, and implement improvement actions
Quality Engineering & Process Control
- Develop and maintain PFMEAs and Control Plans
- Support new product introduction, process improvements, risk management, and defect reduction initiatives
Inspection & Calibration
- Oversee inspection, testing, product release, and conformity verification activities
- Manage calibration systems and ensure traceability of measuring equipment
Customer & Supplier Quality
- Serve as the main quality contact for customers and suppliers
- Lead audits, investigate quality issues, and drive timely resolution of complaints and non-conformances
Team Leadership
- Lead, coach, and develop the Quality and Inspection team
- Promote a culture of quality excellence, accountability, and continuous improvement
Regulatory & Industry Compliance
- Ensure compliance with nuclear and other highly regulated industry requirements, including RCC-M, weld quality, traceability, and configuration control where applicable
QUALIFICATIONS
What makes you remarkable?
At Wood, we are committed to equal opportunities and welcome all talented individuals to consider joining our team. So even if you don't match every statement below but feel you have some of the experience, knowledge or skills needed for this role, we encourage you to apply. It will take all of us working together to deliver solutions to the world’s most critical challenges.
Expected:
- HNC/HND or Degree in Engineering, Manufacturing, Quality Management, or related discipline
- Lead Auditor qualification (ISO 9001 or equivalent)
- Thorough understanding of quality management systems and manufacturing quality principles
- Previous experience in a Quality Management leadership role
- Proven experience within a highly regulated manufacturing environment
- Strong background in sheet metal fabrication, welding, precision engineering, or associated manufacturing sectors
- Experience maintaining ISO 9001 certification
- Experience managing external certification and customer audits
- Experience leading quality improvement programmes and reducing non-conformance
- Experience managing quality engineering activities including PFMEA and Control Plans
- Experience in calibration management systems
- Experience leading and developing quality and inspection teams
- Proven track record of improving business KPI performance
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Preferred:
- Nuclear industry experience
- Working knowledge of RCC-M requirements
- Experience with EN ISO 3834 compliance
- Experience with EN 1090 execution classes
- Knowledge of welding quality systems and special process control
- Experience supporting Defence, Aerospace, Energy, Rail, or similarly regulated sectors
- Formal Six Sigma, Lean Manufacturing, or Continuous Improvement qualifications
- Chartered Quality Professional status or equivalent
- Six Sigma Green Belt or Black Belt
- CQI membership
- Welding or fabrication-related qualifications
About Wood
Wood is a global leader in consulting, engineering and operations for the energy and materials sectors. With 33,000 people in around 50 countries, Wood supports clients across the full asset lifecycle, delivering safe, predictable outcomes while enabling resilient operations and a lower carbon future. Wood forms the Energy & Materials pillar of Sidara - a global partnership uniting leading multidisciplinary engineering, design, and project management companies. www.woodgroup.com
Diversity Statement
We are an equal opportunity employer that recognises the value of a diverse workforce. All suitably qualified applicants will receive consideration for employment on the basis of objective criteria and without regard to the following (which is a non-exhaustive list): race, colour, age, religion, gender, national origin, disability, sexual orientation, gender identity, protected veteran status, or other characteristics in accordance with the relevant governing laws.
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