Quality Supervisor

Trefriw, North Wales | Permanent | Competitive Salary + Benefits

Are you an experienced QA/QC professional looking for a role where you can make a real impact on quality culture, compliance, and continuous improvement? We are seeking a QA/ QC Supervisor to join a growing healthcare manufacturing site in Trefriw, leading a small team of two direct reports while playing a pivotal role in maintaining GMP standards across production, warehousing, and laboratory operations. This is an excellent opportunity for someone with a strong quality background within pharmaceutical, healthcare, food, nutraceutical, or regulated manufacturing environments who enjoys combining hands-on quality activities with leadership and process improvement.

The Role

Reporting into the Head of Quality, you will be responsible for overseeing site QA/ QC activities, ensuring products, processes, and systems remain compliant with GMP requirements while supporting operational efficiency and continuous improvement initiatives.

Key responsibilities include:

• Supervising and developing a team of two QA/QC professionals.
• Managing day-to-day QA/QC activities across the site.
• Reviewing manufacturing batch records and quality documentation.
• Authorising the release of raw materials, packaging components, and finished products.
• Investigating customer complaints, deviations, and quality incidents, driving robust root cause analysis and CAPA implementation.
• Managing the site's Quality Management System (QMS).
• Conducting GMP and GDP audits across manufacturing and warehouse operations.
• Supporting environmental monitoring, water testing, and sampling programmes.
• Coordinating external laboratory testing activities.
• Delivering GMP training and promoting a strong quality culture throughout the site.
• Leading continuous improvement and quality compliance projects.
• Supporting validation activities and HACCP processes where required.
• Producing quality metrics and reports for senior management.