Twinings
Quality Systems Assurance Specialist
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Department: Andover Supply Centre
Location: Andover
Description
Great People Work Here
Are you searching for a career with bags of variety, in an environment that celebrates differences and empowers collaboration, which values individuals and will encourage you to make an impact? Do you want the freedom to explore, and the opportunities to find new ways and to innovate? If so, TwiningsOvo delivers.
We’re looking for people who don’t just come here to get the job done, but who have a real passion for the brand and a desire to do the best job they can. In return, we offer an inspiring package of employee benefits - to show just how much we value you. This role will offer you the scope for growth and the tools to aim high.
The Quality Systems Assurance Specialist role is to maintain and improve the quality and food safety systems within our organization. Successful candidates will focus on ensuring compliance with established quality standards, implementing quality procedures, and managing non-conformance trends. Additionally, you will oversee complaint handling, conduct internal audits, and provide support for various quality management systems. While reporting to the Quality and Food Safety Manager you will also collaborate and liaise with international quality and food safety team members, to ensure all stakeholders are aligned and sharing best quality practices.
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Please note that this role is FTC for 18 months.
Key Responsibilities
- Maintain quality and food safety Group KPIs: Monitor and track key performance indicators (KPIs) related to quality and food safety, ensuring that targets are met or exceeded.
- Develop and maintain quality standards for our factory operations.
- Prepare and update central procedures to ensure consistent implementation of quality and food safety processes.
- Analyse and maintain records of non-conformances, identifying trends and implementing corrective and preventive actions (CAPAs).
- Evaluate CAPA effectiveness/timeliness: Assess the effectiveness and timeliness of corrective and preventive actions.
- Conduct audits of raw materials specifications to ensure compliance with quality standards and supplier agreements.
- Provide oversight and management of laboratories, including equipment calibration, proficiency testing, and adherence to good laboratory practices (GLPs).
- Plan, conduct, and report on internal audits to assess compliance with quality standards, identify areas for improvement, and ensure adherence to regulatory requirements.
- Develop and deliver training for internal staff and suppliers on quality systems processes.
- Review and approve product specifications.
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Skills, Knowledge and Expertise
- Bachelor's degree in a relevant field such as Food Science, Quality Assurance, or a related discipline.
- Solid understanding of quality management principles, food safety regulations, and industry best practices.
- Experience in implementing and maintaining quality systems in a manufacturing or food production environment.
- Strong analytical skills and ability to interpret and analyse data.
- Knowledge of CAPA processes and non-conformance management.
- Excellent organizational and time management skills.
Benefits
- Yearly bonus based on personal contribution and financial performance.
- Flexible working options.
- 25 days holiday plus 8 bank holidays and the option to buy and sell holidays.
- Onsite Gym and Wellbeing Centre.
- Perkbox – employee discount scheme with discounts online, in high street stores, cinema, holidays, restaurants and many more.
- Pension scheme with your contributions matched for up to 10% of your salary.
- Cycle to work scheme.
- SimplyHealth Cash plan.
- Onsite Staff shop and online staff discounts.
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