Mackle Food Company
Quality Systems & Compliance Coordinator
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Quality Systems & Compliance Coordinator
Location: Mackle Food Company
Department: Technical
Reports To: Technical Systems & Compliance Manager
About Mackle Food Company
Mackle Food Company is a leading manufacturer of premium extruded snacks and cereals, supplying high-quality products to customers across the UK, Ireland, and international markets. Our portfolio focuses primarily on baby and infant nutrition, alongside a growing range of adult snacking products. We are committed to maintaining the highest standards of food safety, quality, compliance, and continuous improvement throughout our operations.
The Role
We are seeking a motivated and detail-oriented Systems & Compliance Coordinator to join our technical team. Reporting directly to the Technical Systems & Compliance Manager, the successful candidate will play a key role in supporting the maintenance and continuous improvement of our food safety and quality management systems. This is an excellent opportunity for a food industry professional with experience in food safety, quality systems, and data analysis who is looking to further develop their career within a dynamic manufacturing environment.
Key Responsibilities
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- Support the maintenance and development of the site's Food Safety and Quality Management Systems.
- Assist in ensuring compliance with customer, regulatory, certification, and company requirements.
- Monitor, analyse, and communicate key technical and operational KPIs.
- Prepare reports and dashboards to support decision-making and continuous improvement initiatives.
- Manage and maintain supplier approval and supplier monitoring programmes.
- Support internal, customer, and third-party audits, ensuring timely completion of corrective actions.
- Review trends, complaints, non-conformances, and technical data to identify risks and opportunities for improvement.
- Assist in document control and ensure procedures, specifications, and records remain up to date.
- Support site food safety culture initiatives and quality improvement projects.
- Work closely with production, engineering, procurement, and other departments to ensure compliance objectives are achieved.
- Provide administrative and technical support to the Technical Systems & Compliance Manager.
- Participate in investigations relating to quality incidents, customer complaints, and non-conformances.
Requirements
Essential
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- Minimum 2 years' experience in a food safety, quality assurance, or technical role within the food manufacturing industry.
- Knowledge and understanding of food safety and quality management systems.
- Experience working with technical systems and compliance processes.
- Strong analytical skills with the ability to interpret, trend, and communicate data effectively.
- Experience using Power BI or similar data analysis and reporting platforms.
- Excellent organisational skills and attention to detail.
- Strong communication skills with the ability to engage effectively with colleagues, customers, and suppliers.
- Proficiency in Microsoft Office applications, particularly Excel.
Desirable
- Experience within infant nutrition, cereals, snacks, or FMCG manufacturing.
- Knowledge of BRCGS Food Safety Standard and retailer standards.
- HACCP qualification.
- Internal auditing experience.
- Experience managing supplier approval programmes.
What We Offer
- Competitive salary.
- Opportunity to develop within a growing and innovative food manufacturing business.
- Training and professional development opportunities.
- Collaborative and supportive team environment.
- Company benefits package.
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