The Opportunity

Join our team in Dufftown as a Quality Technician and play a key role in ensuring our world-class brands meet the highest standards of quality, food safety, and regulatory compliance. Working closely with production teams, you'll help drive continuous improvement and maintain excellence throughout our packaging operations.

What you’ll be doing

• Carry out in-process quality checks, incoming material evaluations, and finished product inspections to support packaging operations, ensuring all checks and analysis are accurately documented.
• Ensure non-conforming products are appropriately controlled in line with documented processes to prevent release to customers.
• Conduct audits to assess compliance with quality standards, identifying deviations and supporting continuous improvement activities within packaging operations.
• Perform quality analysis on products and materials, reporting findings and contributing to data-driven decision-making.
• Investigate quality complaints and issues, providing clear recommendations to support corrective and preventative actions.
• Complete line audits relating to glass breakage, recording findings and communicating outcomes effectively with operators and management.
• Support investigations into product and process non-conformances, raising and managing NCRs through systems such as IQMS or IFS.
• Support New Product Development activities and participate in bottling line trials.
• Monitor and collate quality performance data, sharing insights with line teams and actively contributing to improvement initiatives.
• Maintain and support quality standards, control plans, SOPs, and documentation, ensuring alignment with WGW governance and IQMS requirements.
• Promote a strong quality culture within the bottling hall, providing guidance and support to operators and team leaders on product quality matters.
• Work collaboratively across teams, applying learning from training and development activities to continuously improve performance.