Florida Crystals / ASR Group
Quality Technologist
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The ASR Group® family of companies make up the world’s largest refiner and marketer of cane sugar. The companies produce a full line of grocery, industrial, foodservice and specialty sweetener products. Across North America, ASR Group® companies operate five sugar refineries, located in California, Maryland, Louisiana, Canada and Mexico. In Europe, ASR Group® companies operate sugar refineries in the United Kingdom, Portugal, and, with a joint venture partner, Italy. The companies also farm sugarcane and own sugar mills in Mexico and Belize. The ASR Group® portfolio includes the leading brands Domino®, C&H®, Florida Crystals®, Redpath®, Tate & Lyle®, Lyle's®, Sidul® and Whitworths®. ASR Group® companies also produce and market Tellus®, a single-use, compostable tableware and foodservice product made from plant fibers, including sugarcane.
COMPANY DESCRIPTION
ASR Group’s companies have more than 150 years of experience taking sugar cane from the field to the table. Our expertise in every aspect of the cane sugar process is without equal. We are the largest vertically integrated cane sugar refiner in the world. Our nine refineries are found in five countries across the globe and collectively can produce more than six million tonnes of sugar. We also own and operate sugar mills in the United States, Mexico and Belize. As an expert in raw sugar procurement, our reach spans more than 40 countries and our network of partners and suppliers has never been stronger. Our brands are leaders in their respective markets. We sell our branded and private label sugars, sweeteners and syrups in the grocery, food service, industrial and pharmaceutical channels in the Americas, Caribbean, Europe, the Middle East, India and Asia.
OVERVIEW
The purpose of the Quality Technologist role is to be the quality point of contact in the refinery. To report and follow up on daily issues to identify deviations and trends as well as participate in site wide actions groups as required.
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To initiate quality improvements within T&L Sugars using experience gained in the food and /or sugar industry to define best practice and therefore anticipate our customers’ requirements. Key aspects of this role are supporting the Quality Assurance Manager and wider Quality Team, building relationships with the factory teams and embedding Quality within the Thames site. The Quality Technologist will be expected to work closely with personnel from a wide range of functions within T&L Sugars factory facing operation teams and our customers.
DETAILED ROLES & RESPONSIBILITIES
- To review daily Quality information and attend operation meetings as the quality representative.
- Complete daily reports with accurate and factual information.
- Incident management, including quick risk assessment of potential quality and/or food safety issues.
- Ensure hold log is up to date and mass balances are conducted in a timely manner.
- To drive improvements in the site’s Food Safety and Quality Systems.
- Active participation in the internal audit program, traceability exercises and GFSI and Third Party audits for the site.
- Continuous improvement 3/5 and 8 step involvement with site.
- CAPA ownership and management.
- Complete quality sign offs as required and participate in site trials.
- Develop and ensure Food Safety work permits are in place for all relevant works and completed appropriately.
- Conduct site wide GMP audits and Gemba walks as per schedule.
- Engage with other functions to embed Quality Assurance throughout the site.
- Engage with other functions to maintaining an up-to-date HACCP plan, supporting the site’s HACCP team leader.
- Customer relations management including customer queries and or customer audit findings/CAPAs.
- To drive Continuous Improvements in the site’s Quality Culture.
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WORK EXPERIENCES
- Experience in a factory facing quality role.
- Experience of sugar and/or food industry best practice.
- Exposure to customer interface, either as a supplier to industry or retailers.
EDUCATION REQUIREMENTS
- Bachelor’s degree in a relevant discipline (Food Science or related subject) or equivalent.
ESSENTIAL CAPABILITIES (KNOWLEDGE, SKILLS, ABILITIES AND PERSONAL ATTRIBUTES)
- Knowledge of relevant Food Safety and Quality systems and their implementation such as HACCP and Root Cause Analysis.
- Internal audit skills.
- Ability to communicate best practice knowledge at various levels.
- The ability to influence people who may have conflicting priorities.
- Proactive and motivated by change.
- Strong organizational, planning and decision making abilities.
- Excellent verbal and written communication skills.
- Demonstrated advanced proficiency in Microsoft applications such as EXCEL, Outlook, Power Point and Visio.
- Desirable knowledge of SharePoint, Redzone and/or SAP software.
- Knowledge of cane sugar processing will be an advantage.
At Tate & Lyle Sugars, our goal is to be the most admired sweetener Company.
- Service Excellence - Be the industry's Gold Standard by a relentless focus on reliability, providing products with superior quality and excellent customer services.
- Efficiency and Sustainability - Eliminate inefficiency to be a sustainable, low cost producer and to generate fuel for reinvestment.
- Value-Add - create strategic advantage and enhanced profitability through value-added products and services. The foundation of our values is Talent and Culture as we aim to build, retain and motivate a winning team.
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