Ingram Micro
Quote and Configuration Specialist
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Job Description:
Quote and Configuration Specialist
Location: Milton Keynes - Hybrid
This role follows a non-negotiable 3-day hybrid working pattern. Candidates must live within a reasonable commuting distance of our Milton Keynes office.
About the Role:
Are you a highly organised individual who thrives on keeping things running smoothly? As a Quote & Configuration Specialist, you’ll play a vital role in supporting our sales team, ensuring customer quotes, orders, and contracts are handled efficiently and accurately. This is a fantastic opportunity to join a collaborative team where your attention to detail and administrative skills will make a real difference. Whether you’re looking to build on existing experience or take the next step in your career, this role offers the chance to grow and develop in a supportive and fast-paced environment.
As a Quote and Configuration Specialist you will:
- Managing day-to-day administration of customer accounts with precision and care.
- Validating and maintaining essential documentation and electronic records.
- Processing customer quotes, orders, and contracts efficiently to meet deadlines.
- Supporting cross-selling and upselling of our products and services.
- Liaising with sales, technical, and logistics teams to address customer inquiries and ensure smooth operations.
- Monitoring order progress, resolving order-related issues, and providing timely updates to stakeholders.
- Continuously improving product knowledge to enhance profitability and customer satisfaction.
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In order to set you up for success we are looking for the following skills and experience:
- Previous experience in an administrative role, ideally within a sales or customer service setting.
- Good communication skills, both verbal and written, to connect effectively with customers and internal teams.
- Excellent problem-solving and analytical abilities to handle challenges proactively.
- The ability to work independently while contributing to team goals.
- Basic understanding of sales principles and customer service practices.
- Familiarity with CRM or ERP systems and an interest in technology.
What we offer:
- AXA Health Insurance and Dental Plan Options - available for you and your family through a salary sacrifice scheme
- Rising holiday allowance at Year 2 and Year 5
- Birthday day off
- Employee Referral Bonus - help us grow our team and get rewarded for introducing great talent.
- Employee discounts and wellness perks
- Modern offices with breakout spaces, free tea and coffee, and a private wellness room
- Development opportunities with clear career progression and training
We Are Ingram Micro Group
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Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Through Ingram Micro Xvantage™, our AI-powered digital platform, we offer what we believe to be the industry’s first business-to-consumer-like experience. We also provide a broad range of technology services, including financing, specialized marketing, and lifecycle management, as well as technical pre- and post-sales professional support. Learn more at www.ingrammicro.com.
Make an application to join the team!
None of this is achievable without great people, with a complete customer focus.
Our team is as much about our people as it is our customers and business partners. We want associates with a strong desire to succeed. We offer a competitive base, commission, market leading incentives programme and clear career development. You will receive full training on the products you will be specialising in, and you will have access to a world leading catalogue of technology-based learning.
If this sounds like the opportunity for you then please apply by sending a copy of your most recent CV.
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