ISS Facility Services UK
Quotes Programmer
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Quotes Programmer
Location: Solihull, B37 7YN
Position: Permanent, Full Time
We're looking for a highly organised and commercially minded Quotes Programmer to join our team. In this role, you'll be responsible for managing and processing additional works and billable items across a major Facilities Management contract, ensuring quotations are produced accurately, submitted within agreed SLAs, and progressed through to completion.
Working closely with operational teams, clients, subcontractors, and supply chain partners, you'll play a key role in delivering value-driven solutions and maintaining exceptional service standards.
Key Responsibilities
- Managing work orders from quotation through to completion.
- Producing accurate costings and quotations for additional, recommended, and out-of-scope works.
- Coordinating with supply chain partners and internal teams to obtain pricing and programme works.
- Ensuring quotations are submitted within contractual timescales and service level agreements.
- Maintaining accurate records and audit trails within CAFM systems.
- Supporting incidental and new works programmes.
- Liaising with clients, operational teams, commercial colleagues, and subcontractors to resolve queries and progress works.
- Reviewing schedules of rates and ensuring works are priced correctly and competitively.
- Monitoring work order progress and ensuring contractual targets are achieved.
- Supporting the effective management of Work in Progress (WIP).
Professional and Personal Competencies/Qualifications
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- Previous experience in a similar quotations, programming, commercial, or facilities management role.
- Knowledge of Facilities Management operations and services.
- Strong communication and stakeholder management skills.
- Excellent organisational skills with the ability to manage multiple priorities and deadlines.
- Strong attention to detail and a methodical approach to work.
- Ability to work independently and make informed decisions.
- Experience using Microsoft Office applications.
- Understanding of commercial processes, including obtaining and evaluating quotations.
- Knowledge of compliance requirements including Health & Safety, Quality, and Environmental standards.
The Company
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.
Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.
We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #Becomewhoyouwant, #Bepartofsomethingbigger, #aplacetobeyou, #facilitiesmanagement
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ISS is proud to be a diverse and inclusive employer.
ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background.
We are proud to be a Gold Employer Recognition Scheme (ERS) award holder and a signatory of the Armed Forces Covenant, recognising our commitment to supporting veterans, reservists, and military families. Through our Joint Forces Programme, we provide mentoring and support to members of the Armed Forces community and their spouses as they transition into civilian careers.
We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme.
Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.
If you have any further queries regarding this role, please contact the Resourcing Team by emailing resourcing.team@uk.issworld.com
Please click on the following link for more information on this role: Job Description
If you are interested in learning about other opportunities at ISS, please join our Talent community by clicking on the following link: TalentPlace
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