Colorado State University Environmental Learning Center
R2026106505 Student IT Support Technician (Open)
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R2026106505 Student IT Support Technician (Open)
Colorado State University
Student IT Support Technician
Lory Student Center – Colorado State University
Position Summary
Are you the go‑to tech helper for your friends and family? Do you enjoy solving problems and helping people? Join the Lory Student Center IT team as a Student IT Support Technician and build real‑world IT and customer service experience right here on campus!
We’re looking for students who enjoy learning new technology, communicating with people, and providing helpful, friendly support.
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- Flexible student‑friendly hours
- Hands-on IT experience (great for your résumé!)
- Supportive team with training provided
- Opportunities to learn new technologies and grow professionally
Department
Lory Student Center IT
Anticipated Start Date
September 7, 2026
Anticipated Weekly Hours
- Academic Year: 10-20
- Summer: 30-40
Required Job Qualifications
- Strong customer service and communication skills
- Ability to troubleshoot basic tech issues
- Eagerness to learn and ask questions
- Reliable, organized, and detail‑oriented
- Comfortable working with diverse groups
- Ability to move and set up equipment (up to ~50 lbs)
Preferred Job Qualifications
- 1-year previous customer service or helpdesk experience
- Familiarity with Windows 10/11, macOS, Office 365, Teams
- Previous experience or interest in scripting (PowerShell, SQL)
- Experience with point‑of‑sale devices (cash registers, credit card readers, etc.)
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Essential Duties
- Help customers in person, by phone, or helpdesk tickets
- Troubleshoot basic computer, printer, and software issues
- Set up and maintain IT equipment around the LSC
- Assist with tech projects and routine maintenance
- Document work and follow established processes
- Work as part of a supportive team of student and professional staff
- Follow CSU Department of Information Technology security guidelines
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