Job Overview

Are you an enthusiastic and motivated individual looking for a rewarding role in a fast-paced healthcare environment? The Radiology Department at Wrexham Maelor Hospital is seeking bank staff to work as Radiographic Assistants to join our dedicated Radiology team.

This is a hybrid role involving both patient care related tasks and administrative tasks where you will play a key part in delivering excellent patient care and ensuring the smooth operation of our department. Your responsibilities will include general administrative tasks and providing frontline support to various areas of the Radiology department.

We are looking for someone who is both a team player with strong interpersonal skills and who is confident working independently and using their initiative.

These bank positions can offer daytime, evening, weekend, or night opportunities.

Why Join Us?

• Work in a department that has recently undergone major remodelling to enhance both patient and staff experiences
• Be part of a supportive and forward-thinking team in a constantly evolving environment
• Gain valuable experience in the healthcare sector

If you're ready to take on this exciting opportunity, we’d love to hear from you!

Main duties of the job

• Welcoming Patients: Greet and receive patients upon arrival, verifying identification in line with legal requirements. Ensure they feel comfortable and informed about their visit, providing clear explanations of what to expect during their time in the department.
• Supporting Radiology staff: Supporting Radiology staff across various areas and modalities as they image patients.
• Confididentiality & Compliance: Adhere to the Data Protection Act, Access to Health Records Act, and all relevant legislation regarding the handling of confidential patient information, maintaining the highest standards of privacy and professionalism.
• Communication & Coordination: Handle telephone enquiries from patients, carers, guardians, clinicians, and healthcare staff, ensuring that all queries are managed effectively. Take accurate messages for radiology staff and relay information promptly. Contact patients as needed to arrange and confirm radiology appointments.
• Supporting an Inclusive Environment: Uphold the principles of equality, diversity, and inclusion in line with BCUHB policy, ensuring all patients and colleagues are treated with respect and dignity.
• Flexible Service Commitment: Depending on the core hours of the role, contribute to the out-of-hours service, including evenings, weekends, and Bank Holidays, as required.