Betsi Cadwaladr University Health Board
Radiology Clinical Support Worker (US)
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Job Overview
An exciting opportunity has arisen to join the Ultrasound team at Wrexham Maelor Hospital as a Band 2 Radiology Clinical Support Worker.
This varied, patient-facing role is central to the smooth running of the department. You will welcome and support patients throughout their visit, help prepare clinical rooms and equipment, and provide practical assistance to sonographers and other members of the multidisciplinary team. You will also undertake reception, clerical, and computer-based duties to help ensure accurate records and an efficient patient journey.
We are looking for a caring, reliable, and well-organised individual with good communication skills, confidence using computers, and experience of working with the public. Previous healthcare or imaging experience is desirable, but not essential, as training and support will be provided.
The post is primarily based within Ultrasound at Wrexham Maelor Hospital, with the potential to work at community sites according to service needs. Flexibility and a willingness to learn are therefore important. This is an excellent opportunity to develop your skills and contribute to a welcoming, safe, and high-quality diagnostic service.
Main Duties of the Job
The post holder will support patients, sonographers, and the wider Ultrasound team before, during, and after examinations. Duties will include:
- Welcoming patients
- Confirming demographic details
- Providing basic examination information
- Acting as a chaperone when required
- Assisting patients with changing, mobility, positioning, and other practical needs while maintaining dignity, privacy, and confidentiality
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You will prepare clinical rooms, trolleys, equipment, and consumables; clean and decontaminate equipment and patient areas in line with departmental procedures; monitor stock levels; and help maintain a safe, clean, and well-organised environment. Any concerns about a patient’s condition or safety must be reported promptly to registered staff.
The role also includes reception and administrative duties, such as:
- Answering telephone and face-to-face enquiries
- Contacting patients and clinical areas
- Recording information accurately
- Using radiology and clinical IT systems
You will work within agreed procedures, complete delegated tasks, prioritise your workload, and contribute positively to the day-to-day running of the service.
The post holder will work mainly in Ultrasound at Wrexham Maelor Hospital, with possible cross-site working in community locations to support service delivery. Duties may vary during the working day in response to clinical and operational priorities.
Working for Our Organisation
If you relish a challenge, have a passion to help others, or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute, and elective hospital services for a population of around 700,000, across North Wales. Join our team and get the support you need, in line with our Organisational Values and ‘Proud to Lead’ competence framework.
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Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the “Disability Confident Employer” scheme.
Please check your email account regularly. Successful applicants will receive all recruitment-related correspondence via the email account registered on the application form.
Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.
Detailed Job Description And Main Responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac.
Person Specification
Qualifications
Essential criteria
- Meets all essential criteria as per attached job description/person specification
Desirable criteria
- Meets all desirable criteria as per attached job description/person specification
Experience
Skills
Essential Criteria
- Meets all essential criteria as per attached job description/person specification
Desirable criteria
- Meets all desirable criteria as per attached job description/person specification
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